[Hiring] Junior Corporate Services Systems Engineer @XM Careers

Role Description

We are seeking a motivated and curious Junior Corporate Services Systems Engineer to join our Systems Engineering team. In this role, you will play a key part in the day-to-day maintenance, administration, and support of our cloud systems and services. This is an excellent opportunity for someone eager to kickstart their career in IT operations, gain hands-on experience with modern cloud infrastructure, and learn from experienced engineers in a collaborative environment.

• Manage and administer multi-cloud subscriptions (PaaS/SaaS) across Microsoft Azure and other providers, overseeing implementation, capacity planning, and performance monitoring.
• Resolve complex technical issues by providing Level 2 and Level 3 troubleshooting, incident management, and service-level tracking.
• Oversee the Microsoft Entra ID (Azure AD) environment, including Conditional Access, identity protection, group management, and Single Sign-On (SSO) integrations.
• Manage Microsoft 365 Enterprise products (SharePoint, Teams, compliance tools) and administer Intune MDM for Windows, Mac, iOS, and Android endpoints.
• Enforce role-based access controls (RBAC) by maintaining the Enterprise Access Control Matrix.
• Partner with Information Security to research and deploy system hardening solutions, conduct routine security audits, and identify vulnerabilities.
• Deploy automated patch management solutions for Microsoft and third-party software, including executing emergency patching procedures.
• Liaise with external partners and cross-functional teams to design, deliver, and document new IT solutions that support business growth.
• Mentor and train the IT Service Desk team, creating detailed documentation and work instructions to elevate overall support quality.

Qualifications

• BSc/MSc in Information Technology or any other relevant degree
• At least 2 years of experience in a Systems Administration or relevant position
• Strong team player, good communications skills
• Strong analytical and troubleshooting skills
• Ability to cope with stress and meet deadlines
• Ability to multitask and prioritise
• Problem solving and critical thinking skills
• Self-motivated, proactive and efficient

Requirements

• Deep understanding of the following:
• Security Hardening & Patch Management
• Cloud Systems Management: Azure
• Mobile Device Management (MDM)
• Windows & MacOS
• Microsoft 365 Products
• Scripting Skills

Benefits

• Attractive remuneration package plus performance related reward
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Company Description

All applications will be treated with strict confidentiality! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.