[Hiring] IT Systems Engineer @Intelligent Technical Solutions

Role Description

The Remote Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

Job Responsibilities

• Champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.

Qualifications

• Experience working with remote teams is required.
• Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast-paced, and at times high-pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.

Requirements

• Candidates must have demonstrable experience in at least two of the following areas:
• Windows Server Environment Setup:
• Active Directory and Active Directory Services.
• DNS and DHCP.
• Hypervisor Setup and Configuration with Hyper-V.
• Cloud Platform Deployments:
• Standard O365 Apps such as SharePoint, OneDrive, and Microsoft Teams.
• Cloud Identity Management such as Azure AD and EntraID.
• MDM platforms including Intune and MaaS360.
• Email Migration and Support:
• Experience migration from on-premises Exchange to O365.
• Migration tools and scripts such as those from BitTitan.
• Data Storage Device Setup and Deployment:
• NAS solutions from QNAP and Synology and Dell.
• Preferred Areas of Expertise:
• Ideal candidates also have demonstrable experience in at least two of the following areas:
• Hypervisor Setup and Configuration:
• VMWare ESXi.
• Nutanix Acropolis.
• Cloud Platform Deployments:
• AWS.
• Microsoft Purview.
• Power Automate.
• Egnyte.
• Cloudflare.
• QuickBooks Online.
• Apple MDM.
• Citrix ShareFile.
• Endpoint / Apple Ecosystem Support:
• macOS / iOS (device deployment, configuration, and support).
• Equipment Setup and Deployment:
• Network Switches from Cisco and Dell Enterprise.
• Firewalls from SonicWall and Fortinet.
• Wireless Access Points (WAPs) from Cisco Meraki and Ubiquiti.

Benefits

• Comprehensive Health Plans / HMO (Employee & Dependent/s).
• Life Insurance.
• Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions).
• Paid Time Off (starts at 15 days per year).
• Maternity/Paternity Leave.
• Paid US Holiday.
• Night Shift Bonus.
• Salary Advancement/Loan.
• Health & Wellness Program.
• Company-paid training and certification.