[Hiring] IT Specialist @Department of the Chief Information Officer

Role Description

This position is in the Department of the Chief Information Technology Officer, Development and Operations Service, National IT Operations Office, Operations and Maintenance Division (NIOO-OMD), Network Operations Center Branch (NOCB). NIOO-OMD operates and supports the Judiciary's enterprise-wide data communications network (DCN) and related services, including security infrastructure protecting the network, Internet gateways, and courts. It ensures secure, reliable network connectivity.

The Information Technology Specialist (Network Services) works with and assists other engineers and contractors in the NOC, ensuring that the security infrastructure is operational and maintained within approved security policies and guidance, working very closely with the Information Technology Security Office (ITSO). The infrastructure consists of firewalls, intrusion detection/prevention systems, proxies, web application firewalls, and other systems required for maintaining security posture and integrity. The incumbent is responsible for managing projects and tasks within their area of responsibility, developing and coordinating work plans and schedules dependent upon available resources. The incumbent works with the Administrative Office (AO) program and project managers to assure the Judiciary security systems on the wide area network, internet gateway datacenters, court locations, connections to other Judiciary partners, and emergency network services are available as needed.

Duties Include:

• Working with and providing assistance to staff in the day-to-day operations, maintenance, management, and administration of the security devices protecting the Judiciary wide area data communication network (DCN) and the public access courts electronic records network (PACER), to include next-gen firewalls, traditional firewalls IPS/IDS devices, remote access devices, and proxies.
• Working with and aiding the support desks, Circuits, Courts, and AO program offices in troubleshooting connectivity issues with relation to all security devices.
• Managing and maintaining device signatures and rules on NextGen Palo Alto Firewalls, DCN, and Public Access to Court Electronic Records (PACER) traditional firewalls, IPS/IDS devices, proxies, remote access devices, and other security devices, in accordance with governing guidelines and policies, to mitigate threats and potential threats to the Judiciary networks.
• Performing cost analysis and acquisition of network security equipment, which include hardware, operating systems, and software appliances.
• Providing network related briefings to staff at all levels across the Federal Judiciary.
• Developing proposed branch and division administrative controls, procedures, policies, and practices affecting the service and support to NIOO.
• Maintaining electronic and paper filing systems within the section, branch and division.
• Developing manuals, guides, articles, and other materials.
• Coordinating meetings and programs sponsored by the branch or division, including providing administrative and logistical support for orientation programs, and training programs.
• Assisting upper management and the Contracting Officer's Representative with preparation of open market and GSA Schedule acquisitions, purchase orders, and reviewing invoices.
• Establishing regular mechanisms for information sharing to encourage collaboration with stakeholders, customers, and staff across the Federal Judiciary.

Qualifications

• Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.
• Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position.
• Specialized experience is demonstrated experience in ALL of the following:
• Managing and maintaining security devices on both wide and local area networks.

Company Description