[Hiring] IT Platforms Engineer @Tide

Role Description

As a Workplace Technology Engineer, you’ll be a hands-on engineer looking after the platforms and devices Tideans use every day. You’ll work closely with the rest of the team to implement, operate, maintain and improve our core IT platforms by focusing on Configuration as a Code framework.

• Operate and improve our core IT platforms, handling day-to-day configuration, changes, and troubleshooting.
• Manage our device fleet end to end, covering provisioning, compliance, patching, and retirement of Mac and Windows devices.
• Apply our security controls, rolling out and maintaining device trust, DLP, and web security policies in partnership with InfoSec.
• Support onboarding and offboarding, ensuring access is granted and removed accurately and on time.
• Automate repetitive work with scripts and the platforms’ built-in automation.
• Act as L2/L3 escalation for the service desk, resolving complex issues and documenting fixes for recurring problems.
• Contribute to projects, owning workstreams within larger platform rollouts and upgrades.

Qualifications

• 4+ years in IT or workplace engineering, ideally in a cloud-first organisation.
• Hands-on administration experience with Google Workspace and with Jamf and/or Intune across Mac and Windows.
• Exposure to SSE or web security tools (Netskope or similar) and to Zero Trust concepts such as device trust and conditional access.
• Experience administering Jira Service Management or a similar ITSM tool.
• Using Terraform for Configuration as Code management.
• Scripting in PowerShell, Bash or Python.

Requirements

• Nice to have: Experience with SSO and provisioning (SAML, SCIM).
• Experience in fintech or regulated financial services.
• Relevant platform certifications.

Benefits

• The gross annual salary for this position ranges from €38,400 to €54,000, with openness to discuss further based on expertise and contributions.
• 25 days paid annual leave.
• 3 paid days off for volunteering or L&D activities.
• Extended maternity and paternity leave covered by the company.
• Personal L&D budget in the amount of 500 EUR per year.
• Additional health & dental insurance.
• Mental wellbeing platform.
• Fully covered Multisports card.
• Food vouchers.
• Snacks, light food, drinks in the office.
• WFH equipment allowance.
• Flexible working from home.
• Sabbatical Leave.
• Share options.