[Hiring] IT Network Engineer III @Paradigm

Role Description

We are seeking a full-time, remote IT Network Engineer III. This position will perform enterprise network engineering, administration, and support functions within a hybrid on-premises and cloud environment. The Network Engineer III is accountable for the analysis, design, implementation, administration, and support of Paradigm’s firewall and network infrastructure. This role operates as a senior individual contributor within the IT organization, helping to build, maintain, secure, and troubleshoot enterprise networking platforms in a dynamic and evolving environment. The position requires strong technical competency, reliability in delivering mission-critical infrastructure, and a continued focus on availability, performance, and security.

• Demonstrates a customer-first mindset through a commitment to delivering the best possible outcomes for our customers, which include injured workers, payors, clients, providers, stakeholders, and internal teams.
• By fully leveraging Paradigm’s solutions, delivering consistently high-quality service, and collaborating effectively with internal and external partners, we create an exceptional customer experience.

Responsibilities

• Firewall & Network Engineering
  • Design, implement, administer, and support enterprise firewall-centric network infrastructure, including firewall platforms, routing, switching, and wireless technologies.
  • Engineer, configure, and maintain firewall policies, NAT rules, VPNs, and network segmentation to support business, security, and compliance requirements.
  • Implement secure network connectivity solutions across on-premises data centers, cloud environments, and third-party integrations.
  • Evaluate and improve network designs to enhance resiliency, scalability, and security posture.
• Operations & Platform Support
  • Monitor firewall and network performance, availability, and capacity to ensure optimal operation of the enterprise environment.
  • Perform system tuning, troubleshooting, and maintenance of multi-site network infrastructure.
  • Serve as a senior escalation point for complex firewall and network incidents.
  • Perform root cause analysis and implement corrective and preventive actions.
• Security & Compliance
  • Implement and maintain network security controls aligned with Paradigm security standards and Zero Trust principles.
  • Partner with Information Security and GRC teams to support audits, risk assessments, and compliance initiatives.
  • Identify and remediate network vulnerabilities, misconfigurations, and security risks.
  • Participate in firewall and network-related security incident response and remediation efforts.
• Project Delivery & Change Management
  • Identify tasks necessary to achieve project goals and provide accurate work effort estimates.
  • Lead or contribute to complex network initiatives including upgrades, migrations, firewall refreshes, and modernization projects.
  • Execute network changes in accordance with established change management and operational processes.
  • Coordinate activities with internal teams and external vendors to ensure successful delivery of network solutions.
• Documentation, Standards & Continuous Improvement
  • Create and maintain accurate documentation of firewall & network architectures, firewall configurations, and operational procedures.
  • Contribute to the development and enforcement of network standards, best practices, and lifecycle management processes.
  • Remain current on networking, firewall, and security technologies and recommend improvements aligned with business needs.
• Collaboration & Mentorship
  • Work as part of a team of infrastructure engineers who collectively demonstrate strong technical competency and operational reliability.
  • Provide guidance and mentorship to junior network engineers.
  • Collaborate closely with server, cloud, application, and security teams to deliver integrated infrastructure solutions.
  • Utilizes AI tools to support day-to-day tasks, improve efficiency, and enhance output quality.
  • Demonstrates a customer-first mindset by developing a broad and deep understanding of Paradigm organization, products, operations, and customers.

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field preferred, or equivalent experience.
• Experience:
  • 6+ years of progressive experience in enterprise network engineering roles, with demonstrated senior-level responsibility for firewall and network platforms.
  • Proven experience designing, implementing, and operating firewall-centric network solutions in production environments.
  • Experience serving as a technical lead or primary owner for firewall and network initiatives, including upgrades, policy redesigns, or security-driven changes.
  • Demonstrated experience supporting enterprise-scale, multi-site, or regulated environments.
• Technical Competencies:
  • Owning and operating next-generation enterprise firewall platforms (e.g., Palo Alto, Fortinet, Check Point, or equivalent).
  • Advanced, hands-on expertise with enterprise firewall platforms, including security policy design and lifecycle management, VPN technologies, NAT, segmentation, and traffic inspection.
  • Strong expertise in enterprise networking fundamentals, including routing and switching architectures, network resiliency, and core network services (DNS, DHCP).
  • Demonstrated ability to independently design and execute firewall and network changes in production environments.
  • Experience integrating on-premises firewall and network infrastructure with cloud platforms (Azure and/or AWS).
  • Proficiency with network monitoring, logging, troubleshooting, and packet analysis tools.
• Security & Operational Competencies:
  • Experience making risk-based decisions related to firewall policy, segmentation, and network security controls in partnership with Information Security teams.
  • Strong understanding of network security principles, including Zero Trust concepts and defense-in-depth.
  • Experience assessing risk, implementing security controls, and participating in security incident response related to firewall and network infrastructure.
  • Ability to perform root cause analysis and implement long-term corrective actions following incidents or outages.
• Preferred Experience:
  • Experience operating firewall and network platforms in regulated or compliance-driven environments.
  • Experience leading or materially influencing firewall policy redesigns, segmentation initiatives, or security-driven network changes.
  • Familiarity with firewall or network automation, configuration standardization, or infrastructure-as-code approaches.
  • Experience acting as a technical mentor or escalation resource for junior network engineers.
  • Relevant industry certifications, including firewall vendor certifications and/or CCNP-level networking certifications.

Benefits

• Health and wellness: PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives: Competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation: Paid time off and personal holiday programs for work-life balance.
• Volunteer time: One paid day per calendar year for community engagement.
• Learning and development: Support for continual learning through the Learning Excellence at Paradigm (LEAP) program.