[Hiring] IT Infrastructure Engineer @Rentokil Pest Control

Role Description

Day to day management of global IT infrastructure services underpinning our business services and providing global infrastructure operations support to the Rentokil Initial businesses. Operating within the Rentokil Initial IT Service Management (ITSM) Framework, the GOCC is responsible for the analysis, investigation and resolution of global infrastructure incidents and problems.

• Operates and manage storage and Virtual (VMware) infrastructure to underpin delivery of the hosted services
• Monitor the estate and ensure proactive measures are taken to ensure high availability of services
• Carry out incident management using the Service Now tool
• Installs or removes hardware and/or software, and associated connections, using supplied installation instructions and tools. Documents results in accordance with agreed procedures.
• Contributes, as required, to investigations of problems and faults concerning the installation of hardware and/or software and confirms the correct working of installations.
• Uses system management software and tools to collect agreed performance statistics. Carries out agreed system software maintenance tasks.
• Carries out agreed operational procedures, including network configuration, installation and maintenance.
• Uses network management tools to collect and report on network load and performance statistics.
• Contributes to the implementation of maintenance and installation work.
• Uses standard procedures and tools to carry out defined system backups, restoring data where necessary. Identifies operational problems and contributes to their resolution.
• Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
• Carries out documented configuration for allocation of storage, installation & maintenance of storage system as per the agreed operational procedure.
• Identifies operational problems and contributes to their resolution.

Qualifications

• Demonstrates a passion for world class infrastructure technology operations.
• Demonstrates excellent analytical problem solving abilities.
• Monitoring of a medium to large scale infrastructure environment.
• Ability to install, configure and maintain infrastructure systems and solutions to specification.
• Excellent attention to detail when performing tasks and add extra value to complete tasks to a high standard.
• Basic knowledge of one or more of the following products/solutions:
• Hypervisor - VMware vSphere
• Storage - vSAN
• Recovery Services - Veeam and Zerto
• Platforms - Windows Server and Linux Red Hat
• End User Compute - Citrix XenApp
• Networking Fundamentals - Cisco Technologies (Switches, Firewalls or Routers), SD-WAN, Aruba Networks

Requirements

• Base Pay Range: Yearly: $51,000.00 - $83,500.00
• While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Benefits

• Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement
• 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility