[Hiring] IT Epic Systems Analyst @LCMC Health

Role Description

The Systems Analyst role is a key operational support function for the Revenue Cycle IT Run team. This position supports HIM workflows through day-to-day system maintenance, incident and service request resolution, operational troubleshooting, testing, documentation, and ongoing application support.

General Duties

• IT System Support & Maintenance:
  • Applies analytical skills and related application knowledge to design, build and install upgrades and/or new implementations.
  • Troubleshoots application issues to determine best resolution.
  • Performs necessary maintenance tasks for assigned application(s) as required.
  • Reviews and tests changes in newly released software to ensure integrity.
  • Maintains necessary documentation to reflect current system state.
  • Meets all project deadlines.
  • Effectively communicates with leadership and customers of progress and potential risk.
• Documentation:
  • Maintains accurate documentation of all system configurations and other required areas.
  • Prepares detailed programming and/or integration specifications as required.

Qualifications

• Required: High School Diploma (4 years of relevant experience in lieu of Bachelor's)
• Required: Associate's Degree (2 years of relevant experience in lieu of Bachelor's)
• Preferred: Bachelor's Degree
• Preferred: Master's Degree

Requirements

• 4 years of experience with High School Diploma, technical proficiency required including appropriate pre-employment screening.
• OR 2 years of experience with Associate's Degree, technical proficiency required including appropriate pre-employment screening.
• Preferred: Prior experience in relevant health care, teaching, or training/adult learning field, especially training Epic.
• Excellent communication and facilitation skills. Prior implementation experience a plus.

Licenses and Certifications

• EPIC application certification required to be obtained after initial onboarding and is expected to be maintained as required by Epic - CEE.

Work Shift

• Days (United States of America)

Benefits

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do.

Company Description

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary.