[Hiring] IT Desktop Engineering Intern @Leidos

Role Description

Leidos is seeking an intern to assist our IT desktop engineering team within the Department of Justice IT Portfolio. In this portfolio, Leidos provides various IT services, engineering, and technical support for customers primarily within the Department of Justice. Support includes:

• Managed IT services
• Managed service desk (Tier 1)
• Deskside support (Tier 2)
• Workstation and server engineering and maintenance
• Security
• Managed print services
• ITSM
• Infrastructure
• Agile development
• End user support

The IT desktop engineering team supports, manages, upgrades, and configures a variety of IT infrastructure tools necessary for our customers to successfully use the IT environment. This includes:

• Packaging workstation software
• Building workstation images
• Managing the testing and deployment of baseline workstation patches
• Providing tier 3/tier 4 support for workstation issues escalated by the Service Desk

The intern will help the team in a variety of ways, including but not limited to:

• Documenting installation steps
• Creating knowledge base articles
• Collecting test results from users

This is an exciting opportunity to learn some of the “nuts and bolts” underpinning IT operations and help our customers in the process.

Qualifications

• Pursuing a degree in a technical discipline such as engineering or computer science
• Broad technical background
• Excellent written and verbal communication skills
• Ability to multitask and juggle numerous priorities and customers

Requirements

• Currently enrolled in a degree program in Computer Science, Engineering or a related field
• US Citizenship is required
• Ability to obtain and maintain a public trust clearance
• Excellent written and verbal communications skills
• Ability to multitask and function in a quick-paced environment
• IT Skills

Preferred Qualifications

• Past experience with ATF
• CompTIA A+ Certification
• Experience providing IT support for law enforcement operations

Pay Range

Pay Range: $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.