[Hiring] IT & Business Systems Administrator @Connico

Role Description

Connico is seeking an IT & Business Systems Administrator to serve as a key internal resource for employee technology support, business systems, and cybersecurity compliance. This is a hands-on role for someone who enjoys solving everyday technology problems while also working with the systems and processes that support Connico’s project teams.

• Manage routine employee technology and device needs.
• Administer SharePoint and other business systems.
• Coordinate with external technology partners.
• Help carry out Connico’s CMMC cybersecurity requirements.

What You’ll Do

• End-User Support, Devices & Technology Coordination
  • Serve as Connico’s primary internal resource for Tier 1 technology support.
  • Manage employee technology onboarding and offboarding.
  • Maintain company devices and coordinate updates.
  • Maintain device, software-license, warranty, and assignment records.
  • Coordinate with Connico’s external IT consultant and technology vendors.
• Systems, Workflow & Reporting
  • Administer SharePoint, including user access and permissions.
  • Support Connico’s business systems, including Monday.com and Deltek Ajera.
  • Build greater proficiency with system automations and integrations.
  • Support reporting needs and develop or maintain SQL-based reports.
  • Partner with Connico’s Digital Transformation team to identify improvements.
• Cybersecurity & CMMC
  • Carry out Connico’s established CMMC and cybersecurity requirements.
  • Support and monitor secured devices and employee accounts.
  • Maintain required compliance records and evidence.
  • Support recurring CMMC activities and audit readiness.
  • Report suspected security incidents and help reinforce secure practices.
• As You Grow in the Role
  • Developing more advanced workflows, automations, integrations, reports, and dashboards.
  • Creating user guides, FAQs, technology documentation, and cybersecurity training resources.
  • Supporting employee technology education and following up on training needs.
  • Maintaining Connico’s intranet and coordinating public website updates.

Qualifications

• 3–5 years of experience in IT support, systems administration, software development, or a related role.
• Strong experience supporting Windows devices and Microsoft 365.
• Working experience administering SharePoint or a comparable document-management environment.
• Familiarity with cybersecurity best practices and access management.
• Ability to independently troubleshoot routine technology issues.
• Strong organization, attention to detail, and ability to manage multiple support needs.
• Ability to communicate technical concepts clearly to non-technical employees.
• Curiosity and demonstrated ability to learn new technologies and systems.

Preferred

• Experience with Monday.com, Deltek Ajera, or comparable business systems.
• Experience or exposure to SQL, relational databases, dashboards, or reporting tools.
• Familiarity with CMMC, NIST SP 800-171, or another cybersecurity compliance framework.
• Experience with compliance documentation, access reviews, or audit support.
• Experience coordinating with outsourced IT providers or cybersecurity consultants.
• Experience with workflow automation or process improvement.

Compensation

The anticipated salary range for this position is $65,000–$80,000 annually, depending on experience and demonstrated capability.

Work Location Options

• Hybrid (T/W/TH in-office) in Hebron, KY, Mt. Juliet, TN, Denver, CO, or Indianapolis, IN.
• Fully remote opportunity for the right candidate (must reside in the U.S.).
• Minimal travel required, up to 10% (site visits, meetings, conferences).

Why Join Connico?

This is an opportunity to do more than resolve support tickets. You will help improve the technology, systems, and workflows that keep Connico’s teams productive and support the delivery of complex projects across the country.