[Hiring] Infrastructure Lead @AutoCanada Inc.

Role Description

As an Infrastructure Lead for AutoCanada’s Collision Centres & Hail Department (ACX), you will take hands-on, senior-level ownership of identity, infrastructure, and network architecture across ACX’s growing fleet, while also acting as the day-to-day technical lead. This role goes beyond day-to-day operations:

• Shape how ACX manages identity, accounts, and devices as our Microsoft 365 environment evolves.
• Support a Microsoft 365 tenant migration.
• Evaluate and define the long-term direction for our network equipment and platform standards.

You will succeed in this role if you are a technically strong, detail-oriented self-starter who is just as comfortable troubleshooting a live issue as stepping back to design the roadmap for where our environment is headed. You will bring deep networking, identity, and infrastructure expertise, strong problem-solving and communication skills, and enjoy building resilient systems that keep a distributed, multi-site organization running.

Qualifications

• Minimum of 10+ years’ experience in network and infrastructure roles, with demonstrated senior-level, hands-on ownership.
• Related post-secondary education and industry certifications (e.g., CCNA, CCNP, Network+, Security+ or equivalent).
• Strong working knowledge of SD-WAN, firewall administration (e.g., Palo Alto, Fortinet, Cisco Meraki, or similar), and multi-site network design.
• Strong working knowledge of Windows Server administration (physical and virtual), Active Directory (AD), DNS, and Microsoft 365 (M365) tenant administration and account maintenance.
• Experience migrating users, mailboxes, and resources between Microsoft 365 tenants considered a strong asset.
• Experience with Microsoft Entra ID (Azure AD), Microsoft Intune, and Windows Autopilot considered a strong asset.
• Understanding of how identity security integrates with user and device management.
• Experience with endpoint detection & response (EDR), backup/disaster recovery, and general cybersecurity best practices.
• Excellent troubleshooting, documentation, and communication skills.
• Self-starter capable of working independently and leading multiple site projects concurrently in a fast-paced environment.
• Familiarity with automotive or collision repair operations considered an asset.

Requirements

• Own the day-to-day management, monitoring, and troubleshooting of network infrastructure (SD-WAN, firewalls, switches, wireless) across all ACX store locations.
• Evaluate ACX’s network architecture on an ongoing basis and help define equipment and platform standards.
• Lead network and infrastructure rollouts for new and newly acquired collision centre locations.
• Provide hands-on ownership of endpoint detection & response (EDR) tooling, backup and disaster recovery systems, and core network security.
• Manage and maintain server infrastructure, both physical and virtual, including Windows Server environments, Active Directory (AD), and DNS.
• Administer and maintain ACX’s Microsoft 365 (M365) environment.
• Own the long-term direction for how ACX manages users, groups, and devices across our Microsoft 365 and Active Directory environment.
• Plan and execute the migration of newly acquired locations’ users, mailboxes, and shared resources into ACX’s Microsoft 365 environment.
• Provide day-to-day technical direction to team members.
• Maintain network documentation, diagrams, and standard operating procedures for infrastructure across all sites.
• Some travel may be involved.

Benefits

• Salary: $90,000 - $110,000/YR + Bonus
• Enthusiastic and highly effective team.
• Challenging and interesting work.
• Opportunity for growth in a recognized national leader in business innovation.

Company Description

AutoCanada is a publicly traded multi-location automotive dealership group operating in both Canada and the United States and headquartered in Edmonton. The multi-location dealership model enables AutoCanada to serve a diversified geographic customer base providing a range of services to customers including new and used vehicle sales, financing, leasing, automotive service and repair, collision repair, and parts sales. Founded in 2006, AutoCanada has expanded significantly and continues to grow.