[Hiring] Identity Access Management Operations Manager @Compucom

Role Description

Our client is currently seeking a qualified Identity Access Management Operations Manager to join their team remotely. This role carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

• Interviewing, hiring, & firing
• Planning, assigning, and directing work
• Appraising performance
• Rewarding and disciplining employees
• Addressing complaints and resolving problems

Qualifications

• Bachelor's degree in Information Technology, Information Systems, Cybersecurity, Business Administration, or a related field is preferred
• A high school diploma or general education degree (GED) or an equivalent combination of education and experience is required
• Minimum 3 or more years of related Information Technology or Identity and Access Management operations experience, including account provisioning and deprovisioning, is preferred
• Prior team-lead or supervisory experience is also preferred
• Strong interpersonal and communication skills, both verbal and written
• Superior telephone etiquette
• Strong problem-solving skills
• Must display initiative and assertiveness
• An ability to plan and organize work in an efficient manner
• A good working knowledge of the day-to-day operating environment, hardware and software tools, operating techniques, and client applications
• Knowledge of identity lifecycle processes, access request approvals, account provisioning, account modification, and timely deprovisioning is preferred
• Proficiency with Microsoft Office applications and the ability to prepare operational, compliance, and management reports are required
• Relevant certifications in identity and access management, information security, IT service management, or related technologies are preferred
• Strong leadership, customer service, interpersonal, organizational, verbal, and written communication skills are required
• Strong attention to detail, sound judgment, and the ability to manage work priorities and service expectations
• Working knowledge of Windows operating systems, directory services, enterprise applications, and access-control concepts
• Experience using Identity and Access Management tools, ticketing systems, and documented control procedures to support provisioning and deprovisioning activities is preferred

Requirements

• W2 only, no Corp to Corp
• Candidates must be authorized to work in the United States without the need for current or future employer sponsorship

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• Disability plans
• Employee Assistance Program
• Paid holidays (up to 6 days annually)
• Paid time off (minimum of 10 days annually)
• Paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits