[Hiring] IBM Power i Operations Engineer @Converge Technology Solutions

Role Description

The IBM Power i Operations Engineer is responsible for the day-to-day operational management, monitoring, and support of IBM i (iSeries) environments within Pellera’s Managed Infrastructure Services portfolio. This role operates in a 24x7x365 managed services delivery model and is accountable for maintaining system stability, performance, availability, and adherence to customer SLAs.

The engineer will execute operational tasks including:

• Event monitoring
• Incident resolution
• Backup and recovery
• Patching
• Replication management (e.g., MIMIX, QEDD)

Additionally, the engineer will integrate fully with customer ticketing systems, escalation processes, and service delivery frameworks.

Qualifications

• IBM i (iSeries / OS/400) experience
• HA/DR technologies (MIMIX, QEDD)
• IBM i Access client Solutions experience
• IBM i BRMS experience including physical and virtual tape libraries
• Strong verbal and written communication skills in English
• ITIL process knowledge
• Strong troubleshooting skills
• Ability to work in 24x7 environments

Requirements

• 3–7+ years IBM Power i experience
• Managed services experience preferred
• Degree in IT or equivalent experience

Company Description

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.