[Hiring] Epic Applications Analyst (1-4): Digital Patient Experience @SolutionHealth

Role Description

We are seeking an Epic Application Analyst for the following applications: Cheers and MyChart. The Epic Applications Analyst role involves:

• Implementing, developing, and maintaining the Epic system and associated third-party systems.
• Providing on-call support and interacting with clients.
• Ensuring compliance with software lifecycle standards.
• Gaining deeper knowledge of the Epic platform and mentoring junior analysts.
• Leading projects to improve patient safety and quality initiatives.

The role requires strong critical thinking, problem-solving skills, and the ability to build partnerships with customers and colleagues at all levels.

General schedule: Monday-Friday, Eastern time business hours with some flexibility. This position participates in an on-call rotation to support application needs. Occasional requirements to cover special events/staff requirements during hours outside those generally worked may be necessary.

This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training.

Qualifications

• 4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree.
• Training in, or demonstrated aptitude in analytical abilities required as appropriate for role area.
• Experience as analyst implementing and testing vendor packaged software applications OR healthcare operational experience in area of application preferred or required depending on Analyst level.
• Certification requirements and depth of Epic experience varies depending on the Analyst level.
• All analyst levels require prior Epic experience (end user or analyst).
• Epic Application Analysts 2-4 require current Epic training status in primary application required.
• Ideal candidates will possess strong experience as analyst with expert knowledge in leading system analysis.
• Experience in a healthcare setting required.
• Active vendor training status required.

Requirements

• Can work under pressure with competing priorities and rapidly changing situations.
• Must be able to complete work through continuous use of a computer to perform job responsibilities.
• Must be able to communicate frequently and effectively with others verbally, in writing, and by virtual meetings (including camera).

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees.
• Short-term disability, long-term disability, and life insurance coverage.
• Competitive pay.
• Tuition Reimbursement.
• 403(b) Retirement Savings Plan.
• And more!

Company Description

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality.