[Hiring] Endpoint Engineer @Computer World Services

Role Description

Computer World Services, Corp. (CWS) seeks an Endpoint Engineer to develop, maintain, deploy, and support enterprise endpoint capabilities for the USMEPCOM ENLIST program, including:

• Endpoint images
• Application packaging
• Device provisioning
• Software deployment
• Patching
• Configuration baselines
• Virtual Desktop Infrastructure (VDI)

The engineer supports physical and virtual endpoints throughout their lifecycle across USMEPCOM Headquarters, Military Entrance Processing Stations (MEPS), Remote Processing Substations, COOP locations, and remote users. The role maintains a clear division of responsibility with cybersecurity personnel who identify, prioritize, and validate findings, while the Endpoint Engineer tests and implements approved changes through change control and provides deployment evidence for validation.

Key Tasks & Responsibilities

• Develop, test, and maintain standardized endpoint images, including drivers, OS settings, security baselines, and required software, and support image versioning, release, rollback, and retirement procedures.
• Develop automated deployment task sequences, provisioning workflows, enrollment processes, and configuration profiles using Microsoft Intune, Configuration Manager, Windows Autopilot, or comparable platforms.
• Package commercial, Government, and internally developed software with installation, detection, dependency, upgrade, and removal logic, and test and troubleshoot package deployments.
• Develop and maintain approved scripts and automation for provisioning, packaging, configuration, and remediation in version-control repositories.
• Support endpoint patching for operating systems, applications, drivers, and firmware, maintaining pilot groups, deployment rings, maintenance windows, and exception processes; test updates and monitor compliance.
• Engineer and support VDI base images, desktop pools, application delivery, and user profiles; troubleshoot login, profile, performance, and connectivity issues; and coordinate dependencies with virtualization, storage, network, and identity teams.
• Support endpoint deployment and refresh projects, OS upgrades, application migrations, and endpoint-management transitions.
• Provide advanced engineering support for complex endpoint, packaging, deployment, patching, and VDI incidents, including major incidents and root-cause corrective actions, and improve Service Desk and field-support knowledge content.
• Review cybersecurity findings assigned to endpoint operations, assess operational impact and rollback needs, implement approved remediation through change and release procedures, and provide completion evidence; apply DISA STIGs and endpoint-security baselines.
• Maintain endpoint inventories, image and package records, patch status, VDI documentation, SOPs, and deployment and rollback plans, and provide endpoint health and compliance information for program reporting.

Qualifications

• Bachelor’s degree in Information Technology, Information Systems, or a related field, or equivalent professional experience where permitted by the labor category.
• Minimum of six (6) years of relevant experience in endpoint engineering, systems engineering, device management, desktop engineering, VDI engineering, or a related discipline.
• Experience maintaining enterprise endpoint images and developing, testing, and deploying application packages.
• Experience supporting endpoint provisioning, deployment, patching, configuration, lifecycle management, and VDI.
• Experience implementing endpoint-security or vulnerability-remediation changes using controlled testing, phased deployment, validation, and rollback practices.
• Strong written, verbal, analytical, and technical problem-solving skills.

Requirements

• Required: Microsoft 365 Certified: Endpoint Administrator Associate, when relevant to the assigned Microsoft 365 or Intune environment.
• Preferred: CompTIA Security+ or another security certification, ITIL 4 Foundation, or relevant Microsoft, VMware, Citrix, cloud, or automation certification.
• Active Secret clearance or higher is required.

Benefits

• Remote position; Chicago, IL–area candidates preferred.
• Occasional after-hours maintenance, deployment windows, critical incident support, on-site work, or travel may be required.
• Salary range: $100,000 - $130,000 a year, based on knowledge, skills, abilities, and/or experience.