[Hiring] Director of IT @ASP Global, LLC

Role Description

The Information Technology Director provides strategic leadership and day-to-day direction for ASP Global Information Technology department. This position is a key leadership role for the ASP organization.

Essential Duties and Responsibilities

• Lead definition of Information Technology strategy, architecture, processes, and future roadmap.
• Work with VP, Operations to define departmental goals.
• Provide direction and support in the selection of key systems areas to include warehouse management systems.
• Understand current and future business goals and ongoing Information Technology issues to ensure business success.
• Oversee and lead the continued changes within the P21 ERP system.
• Participate in cross-functional initiatives to improve company effectiveness.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for business needs.
• Assess 3rd party technology and services vendors and develop strategies for infrastructure and core application.
• Provide leadership to IT personnel and define and set performance metrics for the team.
• Define and set IT application and infrastructure SLAs for business functions.
• Onboard and educate users regarding network security, applications, end user computing, and available tools.

Competencies

• Coaching and Development: Works to improve and reinforce performance of others. Takes responsibility for direct reports' performance by setting clear goals and expectations, tracking progress against the goals, ensuring constructive feedback, and addressing performance problems and issues promptly.
• Discernment/Judgement: Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.
• Collaborative Leadership: Promotes and generates cooperation among peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.
• Influence: Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet corporate goals.
• Conflict Management: Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest.

Qualifications

• Bachelor's degree, preferably in Computer Science, Information Systems, Engineering, or a related field.
• 10+ years experience working in IT operations.

Requirements

• Experience with Epicor P21 ERP system.
• Experience with Salesforce ecosystem, preferred.
• Experience with Microsoft Azure preferred.
• Experience with Warehouse Management Systems and their integration back into ERP systems.
• Experience in a global distribution and/or manufacturing setting preferred.
• Prior experience includes successfully implementing or restructuring an ERP system.
• Experience defining an IT strategy, roadmap, and building an IT organization.
• Partnering with business leaders and executives to drive technology changes in an organization.
• Proven working knowledge of systems, security, networking, databases, and phone systems.
• Ability to quickly learn technologies and products.
• Strong critical thinking and decision-making skills.
• Excellent project management skills and strong ability to prioritize.
• Firm grasp on IT leading best practices.
• Strong customer service mindset.
• Excellent interpersonal skills.
• Excellent communication skills, both written and verbal.

Physical Demands

Individuals may need to sit or stand as needed, may require walking primarily on a level surface for periodic periods during the day, reaching above shoulder heights, below waist or lifting as required to file documents or store materials throughout the day. The position may require lifting heavy supplies and office materials. Travel up to 20% may be required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. For the most part, ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.