[Hiring] Director of Information Technology @Terakeet Careers

Role Description

The Director of Information Technology is responsible for the oversight of all technology operations and infrastructures, to ensure alignment with established goals and best practices. This individual is responsible for working with cross-functional business leaders to solve complex business problems, championing Artificial Intelligence (AI) system adoption, and support the goals of the organizations.

This is a hands-on, player-coach role responsible for balancing strategic leadership with direct ownership of enterprise systems, infrastructure, automation initiatives, cybersecurity, and operational excellence.

Essential Functions

• Manages and executes the strategic direction of the company's enterprise IT policies and systems to support organizational goals.
• Serves as the senior technical resource and escalation point for infrastructure, networking, endpoint, identity, and enterprise applications.
• Partners with key functional directors and business leaders to communicate IT needs and evaluate technology investments.
• Owns the architecture, administration, and continuous improvement of the technology stack, including Google Workspace, Jamf, Okta, Slack, Zoom, Cisco Meraki, and enterprise SaaS platforms.
• Manages hardware and software lifecycle, licensing, procurement, asset management, and vendor relationships.
• Leads the evaluation, implementation, and governance of Artificial Intelligence (AI) systems and emerging AI tools.
• Develops AI-powered workflows, internal applications, and automations using platforms such as Replit.
• Establishes robust data security frameworks for AI models and external API integrations.
• Establishes, maintains, and enforces comprehensive information security and disaster recovery programs.
• Implements and manages robust monitoring systems to oversee software, applications, and tools.
• Partners with the Human Resources department to establish secure, compliant, and reliable protocols for HR data access.
• Evaluates information risk on a regular schedule and promotes information security awareness and compliance training.
• Identifies and recommends new technologies and services that will improve efficiency, processes, and operations.
• Provides direct support to employees on technology hardware and software.
• Manages the quarterly IT budget and compiles formal business cases for upgrades.
• Creates personalized coaching plans for direct reports to improve performance.
• Plays an integral role in the hiring process and oversees new direct reports onboarding and training.

Qualifications

• 10+ years of progressive IT leadership experience, preferably in a cloud-first, professional services environment.
• Demonstrated leadership skills with the ability to define and execute a high-level technology vision.
• Hands-on experience leading enterprise-wide AI initiatives and expertise in data loss prevention (DLP).
• Experience deploying enterprise AI platforms such as ChatGPT Enterprise, Claude, Google Gemini, or similar technologies.
• Excellent verbal and written communication skills with a proven ability to build strong relationships.
• Experience in establishing, monitoring, and managing corporate IT budgets.
• Advanced knowledge of macOS, Google Workspace, Microsoft Operating Systems, and Adobe Creative Cloud.
• Ability to think critically and solve complex IT problems.
• Willingness to collaborate with cross-functional teams to improve operational efficiencies.
• Solid organizational and time-management skills.
• Ability to recognize the need for continuous process improvement.
• Bachelor's degree in Information Systems or a related field.

Requirements

• Experience managing IT infrastructure in a remote/hybrid environment.
• Focus on advanced data security, AI governance, and protection of confidential client information.
• Ability to speak to internal and external stakeholders about data security policies and procedures.

Benefits

• Salary range: $161,000 to $243,000.
• Salary range based on market pay for all of the United States; adjusted based on geographic location.

EEO Statement

Terakeet provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.