[Hiring] Director of Informatics @Compass Group

Role Description

The Director of Informatics will lead the software development, customer integrations, and innovation behind the data and intelligence that power NexGen. This leader will partner across technology, operations, analytics, sales, and customer teams to develop solutions that improve patient safety, operational efficiency, and financial performance.

Key Responsibilities

• Assist in defining and execute the Informatics roadmap for NexGen.
• Lead Clinical Device Management (CDM), Field Service Management (FSM), Asset Management, Preventive Maintenance, Capital Planning, Contracts, Warranties, FDA Recalls, UDI, and customer self-service.
• Develop integrations connecting NexGen with EMRs, ERP systems, cybersecurity platforms, identity management, asset tracking, IoT, regulatory data, and other enterprise applications.
• Ensure high-quality data to support AI, analytics, automation, and executive decision-making.
• Translate healthcare business challenges into innovative technology solutions.
• Present product roadmaps, technology innovation, and capabilities to customers and industry stakeholders.

Qualifications

• Bachelor's degree in Information Technology, Healthcare Informatics, Biomedical Engineering, Computer Science, or related field.
• 10+ years of experience in Healthcare IT, HTM, Clinical Engineering, Informatics, enterprise technology, or related disciplines.
• 5+ years of leadership experience managing cross-functional technology initiatives.
• Experience with healthcare platforms, integrations, data management, and digital transformation.
• Strong understanding of healthcare workflows, medical devices, asset lifecycle management, and service operations.
• Strong executive communication, presentation, and leadership skills.

Preferred Experience

• ServiceNow experience, particularly Clinical Device Management, Field Service Management, or Asset Management.
• AI, machine learning, advanced analytics, or intelligent automation.
• Healthcare interoperability including FHIR, HL7, and REST APIs.
• EMR platforms such as Epic, Cerner, or Meditech.
• RFID/RTLS, IoT, cybersecurity, medical device ecosystems, and Identity/SSO technologies.
• Healthcare consulting or product management experience.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave