[Hiring] Director, Infrastructure & Data Platforms @IMVT Corporation

Role Description

Reporting to the Senior Director, Infrastructure & Operations, this deeply technical, hands-on leader architects, builds, secures, supports, and continuously improves the company’s infrastructure and data platforms. The role operates core infrastructure, cloud, identity, security, data, and DevOps capabilities; serves as the senior escalation point for business needs; leads technical architecture for enterprise system implementations; and owns the data warehouse, MDM, and governed AI enablement, including MCP integrations. The position combines individual execution, vendor direction, and future people management.

Key Responsibilities

• Roadmap & Execution:
  • Partner with IT leadership to define infrastructure, security, and data roadmaps with clear priorities, budgets, and sourcing decisions.
  • Execute roadmaps end to end with clear milestones, reporting, and measurable outcomes.
• Infrastructure, Cloud & DevOps:
  • Own the architecture and hands-on engineering of Microsoft 365, Okta, Azure, endpoint, network, and collaboration platforms.
  • Provide monitoring, support, troubleshooting, and Tier-3 escalation for complex issues.
  • Lead identity, zero trust, and network architecture, including Okta and Zscaler.
  • Implement DevOps practices across infrastructure, data, AI, and application integrations.
  • Use infrastructure as code, source control, automated testing, CI/CD, monitoring, and alerting to improve security, reliability, and recovery.
  • Own infrastructure lifecycle and capacity planning, business continuity, disaster recovery, and backup testing.
• IT Security Operations:
  • Lead hands-on security operations across vulnerability management, endpoint, email, identity, cloud, monitoring, and incident response.
  • Establish procedures, coordinate remediation, and maintain clear escalation ownership.
  • Embed security by design across infrastructure.
  • Define requirements, review configurations, drive remediation, and support audits and CSV/CSA compliance under the IT QMS.
• Data Warehousing, MDM & AI Enablement:
  • Own the architecture, engineering, and operation of the enterprise data warehouse and supporting platforms.
  • Build secure data pipelines for BI, analytics, and AI.
  • Lead MDM and data management practices.
  • Build and support governed AI capabilities, including MCP servers and integrations that connect approved AI tools to enterprise systems.
• Operations, Support & Project Technical Leadership:
  • Serve as the senior technical SME and escalation point for IT operations.
  • Resolve complex issues and drive problem management with the service desk MSP and Client Services team.
  • Provide hands-on architecture and technical leadership for IT projects and business system implementations.
  • Oversee design, integrations, security, testing, migration, cutover, stabilization, and operational handoff.
  • Provide technical direction to the Infrastructure teams and, as the team grows, manage and develop direct reports.
• Vendor Management & Delivery:
  • Direct MSPs, cloud vendors, and implementation partners.
  • Define requirements and SOWs, enforce SLAs, scale external capacity, and support technical budgets.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 10+ years of hands-on infrastructure, cloud, security operations, and architecture experience.
• Expertise in Microsoft 365, Okta, Azure, networking, and zero trust is required, along with regulated-industry experience.
• Zscaler experience is preferred.
• Proven hands-on DevOps experience with production-grade infrastructure as code, CI/CD, and automation.
• Experience with Terraform, GitHub, Docker, Kubernetes/AKS, PowerShell, and Python is preferred.
• Hands-on experience with cloud data warehousing, MDM, governed AI, and MCP integrations.
• Experience with BCP/DR, CSV/CSA, GxP environments, MSP oversight, and enterprise implementations is also required.
• Hands-on technical leader who can plan, architect, build, operate, and respond to incidents.
• Communicates effectively with technical and business audiences and delivers in a lean environment.

Requirements

• Remote-based work environment.
• Dynamic, interactive, fast-paced, and entrepreneurial environment.
• Domestic travel is required (approximately 10%).

Benefits

• Salary range: $200,000 — $240,000 USD.
• Compensation is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience.
• Equity and other forms of compensation may be provided as part of a total compensation package.
• Full range of medical, dental, vision, 401k, and other benefits.
• Unlimited paid time off and parental leave.