[Hiring] Cloud Endpoint Support Engineer @Chameleon Integrated Services

Role Description

Cloud Endpoint Support Engineer – this is a remote opportunity.

Handles advanced engineering escalations tied to cloud-connected endpoint services, device enrollment, authentication failures, endpoint compliance, asset/device reconciliation, telemetry gaps, and Service Desk runbook transfer. This role should bridge tickets into engineering remediation - not perform Tier 1 ticket work.

Qualifications

• Active Top Secret clearance
• 8+ years in IT/endpoint/cloud support engineering or cybersecurity
• 6+ years enterprise engineering
• Intune registration
• Autopilot
• Entra/AD conditional access
• Passwordless authentication
• YubiKey/CAC/software keys
• Microsoft 365
• VPN/VDI access support
• Endpoint compliance monitoring
• Asset inventory reconciliation
• SIEM/EDR telemetry validation

Requirements

• Resumes dominated by call-center metrics with no engineering artifacts will be rejected. These artifacts include:
• Secure workstation image baselines
• Image version history
• Patch/application deployment summaries
• Device enrollment/authentication configuration
• Endpoint telemetry/logging coverage
• Baseline standards
• Imaging/patching automation runbooks
• Lifecycle documentation
• Asset inventory reconciliation
• Telemetry health reports
• Forensic playbooks
• Findings reports
• Remediation plans
• Validation reports
• Change logs

Benefits

• Competitive Employee Health Insurance options including dental
• 100% company paid vision plan
• 401K plan with generous company match and no vesting period
• 100% company paid life insurance
• 100% company paid long and short-term disability insurance
• Training allowance
• PTO and more