[Hiring] Cloud Endpoint Engineer @Park National Bank

Role Description

This role is not eligible for sponsorship.

• Design, implement, and optimize endpoint computing solutions, including Microsoft Intune, Microsoft 365, Azure, and VDI/DaaS platforms, to deliver secure, scalable, and user-centric digital workplace services.
• Develop and maintain automation solutions, including self-healing and automated remediation capabilities, to improve endpoint health, compliance, security, and operational efficiency.
• Monitor endpoint performance, availability, security, and compliance through established monitoring and alerting tools, and take appropriate action to resolve identified issues.
• Lead and contribute to cross-functional technology initiatives, including device lifecycle management, operating system upgrades, endpoint modernization, and digital workplace transformation efforts.
• Research, test, implement, and document endpoint technologies and best practices to support continuous improvement and operational efficiency.
• Configure, maintain, and support endpoint management policies and standards through tools such as Intune, Group Policy, and MECM/SCCM to ensure compliance and operational effectiveness.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles to support operational consistency and effective support of endpoint services.
• Oversee assigned vulnerability and threat management tasks, addressing risks through automation and standardization.
• Provide Tier 3 technical support for complex endpoint issues and collaborate with support teams, vendors, and business partners to facilitate timely resolution.
• Contribute to team knowledge sharing through documentation, process improvement recommendations, and participation in training and knowledge-transfer activities.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in information technology related field such as computer science, or equivalent relevant work experience.
• Microsoft Certified Azure Administrator Associate or able to obtain within 6 months of employment.
• Microsoft Certified Azure Virtual Desktop Specialty, Microsoft Certified 365 Fundamentals or Administrator.

Requirements

• Advanced knowledge of the administration of MS Windows, Azure, Active Directory and M365 services such as Exchange, Purview, and Teams.
• Advanced knowledge of Windows operating system administration and support, Microsoft Office and M365 environments, Active Directory architecture and best practices, and Group Policy design, implementation, and troubleshooting.
• Experience with the deployment of software through an enterprise management tool, including the repackaging of software installers and drivers.
• Deep expertise in Virtual Desktop Infrastructure (VDI) technologies, including architecture, deployment, optimization, and troubleshooting of solutions such as Azure Virtual Desktop (AVD), Windows 365, and Citrix.
• Proficiency in PowerShell scripting for automation, configuration management, and troubleshooting across Windows and cloud environments.
• Demonstrated hands-on experience with Microsoft Intune, including policy creation, device onboarding, and lifecycle management.
• Proven track record of leading or supporting Intune migrations (from legacy systems or other MDM platforms), including planning, execution, and post-migration optimization.
• Experience with automation and scripting tools such as Terraform, Ansible, and Python (in addition to PowerShell).
• Deep understanding of modern endpoint management concepts, including zero-touch deployment, self-service enablement, and automated remediation.

Benefits

• Typical office hours are M-F 8a-5p.
• This position is exempt and full-time. A minimum of 40 hours is required per week.
• Position may require evening and weekend work to oversee implementations and problem resolutions.
• Work from office locations in Newark, OH, Orlando, or Miramar, FL for candidates local to the area with the option for fully remote based on incumbent's home location.