[Hiring] Azure Infrastructure & Platform Engineer @Publicis Groupe Holdings B.V

Role Description

We are seeking an experienced Azure Infrastructure & Platform Engineer to support and maintain business-critical cloud platforms and trading applications hosted on Microsoft Azure. This role focuses on Azure operations, platform reliability, incident management, and troubleshooting across infrastructure, identity, access management, and observability tools. You'll work closely with global technology and business teams to ensure platform stability, rapid incident resolution, and continuous operational improvement.

Responsibilities

• Provide L2/L3 support for Azure infrastructure, platform services, and business-critical applications.
• Troubleshoot incidents across Azure, Active Directory, VDI, networking, and access management services.
• Monitor platform health using Azure Monitor, Log Analytics, Dynatrace, and other observability tools.
• Perform root cause analysis and drive resolution of production issues within SLA targets.
• Support release, maintenance, disaster recovery, and operational readiness activities.
• Partner with engineering, security, and business teams to improve platform reliability and user experience.
• Contribute to operational automation, documentation, and continuous improvement initiatives.

Qualifications

• 5-7 years of experience in Azure Infrastructure, Platform Operations, Production Support, or Cloud Operations.
• Hands-on experience supporting Microsoft Azure production environments.
• Strong troubleshooting experience across Azure VMs, networking, storage, identity, and access management.
• Experience with Active Directory, VDI environments, and enterprise support operations.
• Experience with monitoring and observability platforms such as Azure Monitor, Log Analytics, and Dynatrace.
• Familiarity with ITIL processes and service management tools such as ServiceNow.
• Strong communication skills and ability to collaborate with global technical and business stakeholders.
• Ability to support US business hours and participate in occasional on-call rotations.

Requirements

• Exposure to Azure DevOps, CI/CD pipelines, and release management processes.
• Basic knowledge of Infrastructure as Code (Terraform, Bicep, or ARM).
• Scripting experience using PowerShell, Bash, or Python.
• Understanding of Azure security, governance, and cloud best practices.
• Experience supporting energy trading or other business-critical enterprise platforms.

Benefits

• Full time/ Indefinite term contract.
• Remote work environment.
• Local Holidays.
• Private medical insurance.
• Connectivity bonus.
• E-Learning platforms (Udemy, O'Reilly, Marcel).
• English lessons and so much more!

Additional Information

This position is only available for candidates based in Costa Rica, Mexico, and Colombia.