[Hiring] Workers' Compensation Program Specialist @S&S Activewear LLC

Role Description

This is not an adjuster role and will not be expected to handle a caseload. The Workers’ Compensation Program Specialist is a professional, fully remote role that reports directly to the Workers’ Compensation Manager.

As a member of the (corporate) Safety team, the Workers’ Compensation Program Specialist will:

• Provide day-to-day administrative and operational support of the workers’ compensation program.
• Assist in the overall coordination of the workers’ compensation claims program.
• Ensure local teams report workers’ compensation claims in a timely manner and maintain complete and accurate documentation.
• Guide and support local teams with basic information needed in the monitoring and management of ongoing workers’ compensation claims.
• Partner with the Workers’ Compensation Manager to collaborate with internal stakeholders (HR, Safety, Operations) and external partners (insurance carriers, third-party administrators) to identify process improvement opportunities and ensure regulatory compliance.
• Maintain strict confidentiality of employee medical information and workers’ compensation claim data.
• Support the ongoing development, implementation, and enhancement of return-to-work and light-duty programs.
• Assist in continuous program improvement opportunities to ensure a best-in-class workers’ compensation program for all associates.
• Coordinate and schedule workers’ compensation related meetings and training sessions, as needed.
• Develop, prepare, and distribute workers’ compensation reports as directed by the Workers’ Compensation Manager.
• Complete additional Safety-related administrative tasks as assigned.

Qualifications

• Associate’s degree in Human Resources, Risk Management, Occupational Safety, Business Administration, or a related field (or equivalent work experience).
• 3–5 years of experience supporting a workers’ compensation program, safety program, HR, risk management, or related function.
• Working knowledge of workers’ compensation principles, including incident reporting, claim lifecycle awareness, and return to work concepts.
• Experience collaborating with insurance carriers, third party administrators (TPAs), or internal claims partners.
• Strong understanding of the importance of timely incident reporting and accurate documentation.
• High level of discretion with the ability to maintain confidentiality of medical and claim information.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), with the ability to prepare reports and track program metrics.
• Excellent written and verbal communication skills, with the ability to explain workers’ compensation processes to non-technical audiences.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a remote environment.
• Ability to work independently while maintaining strong collaboration with cross-functional teams.

Requirements

• Experience supporting a multi-state workers’ compensation program.
• Familiarity with OSHA recordkeeping basics and the relationship between safety incidents and workers’ compensation claims.
• Experience assisting with return to work or light duty programs.
• Prior experience in distribution, manufacturing, warehousing, or logistics environments.
• Experience preparing monthly or executive level reports related to workers’ compensation or safety performance.
• Knowledge of common workers’ compensation systems or incident management platforms (e.g., risk management or TPA portals).
• Experience with the handling or oversight of workers' compensation claims in the state of California.
• Professional certifications such as: ARM, AIC, WCIS.

Benefits

• Comprehensive benefits package designed to support your life, health, and future.
• Benefits begin 0–90 days after hire and include:
• Vacation, Personal, and Sick time
• Medical, Dental, Vision, Life Insurance, and Disability coverage
• Flexible Spending Accounts
• 401(k) plan
• Discounts on brand-name apparel
• Fun employee events
• Meaningful opportunities for growth and advancement

Working Environment

The job will be performed remotely. There may be some travel which will be less than 1%, if at all.