[Hiring] Workday Configuration Analyst – Advanced Compensation & Benefits @Copeland

Role Description

We are looking for a Workday Analyst who will be responsible for providing Tier 2 functional support for the Workday system. This position involves resolving and addressing complex issues and support with the HR systems within the Copeland business units, in a global, multi-divisional business environment.

• Assist in the configuration and maintenance of Workday modules to meet business requirements.
• Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
• Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
• Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
• Conduct root cause analysis and implement solutions to prevent recurrence of issues.
• Participate in system upgrades, testing, and implementation of new features and functionalities.
• Maintain documentation of support activities, issue resolutions, and system configurations.
• Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
• Adhere to the defined processes and procedures as well as the company's policies.
• Perform other tasks assigned by the direct manager or management, in connection with the responsibilities of the position or compliance with the law.

Qualifications

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• Minimum of 2-3 years of experience in Workday functional support or a similar role.
• Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
• Experience with system configuration, testing, and implementation.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
• Ability to work independently and as part of a team in a global and extremely fast-paced environment.
• Excellent organizational, interpersonal, and written communication skills.
• Authorization to work in the United States now and in the future without sponsorship.

Requirements

• Sponsorship will not be provided for this role.

Benefits

• Flexible and competitive benefits plans including medical insurance plans, dental and vision coverage, 401(k) and more.
• Flexible time off plans, including paid parental leave, vacation and holiday leave.