[Hiring] Talent Onboarding Specialist @Duke University

Role Description

The TA Onboarding Coordinator is responsible for managing the end-to-end onboarding process, ensuring a smooth and positive experience for new hires. This role involves coordinating onboarding activities, maintaining accurate records, and partnering with recruiters to keep processes on track. The ideal candidate is detail-oriented, organized, and proactive, with a strong focus on delivering a high-touch, concierge-level candidate experience. Must reside in North Carolina.

• Plan, coordinate, and support TA onboarding activities.
• Guide candidates through the onboarding process, including:
  • Generating offer letters.
  • Initiating background checks.
  • Coordinating health screenings.
• Manage video appointments for remote I-9 verification.
• Conduct thorough reviews of I-9 documentation to complete Section 2 and ensure federal compliance.
• Maintain accurate records, including E-Verify processing.
• Proactively research and resolve onboarding issues, escalating more complex concerns as needed.
• Collaborate closely with HR, Talent Care Center representatives, and cross-functional partners across Duke to support onboarding needs.

Qualifications

• Exceptional organizational and customer service skills.
• Strong attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Effectively prioritize and manage multiple tasks with minimal supervision.
• Maintain a high level of accuracy.
• Excellent verbal and written communication skills.
• Positive, self-motivated approach.
• Able to thrive in a fast-paced environment.
• Proficient in PC applications, including word processing, Excel, and data management systems.

Requirements

• Education: Knowledge of basic communications, research, and mathematical principles normally acquired through a high school education.
• Experience: Ability to review, maintain, research, and report on human resource and payroll information/activities generally acquired through five years of related experience or an equivalent combination of relevant education and/or experience.
• Preferred experience includes familiarity with:
  • Customer service.
  • SuccessFactors.
  • SuccessFactors Onboarding.
  • E-Verify.
  • The I-9 verification process.

Company Description

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.