[Hiring] Supervisor, German Payroll @Cloudpay

Role Description

CloudPay is seeking a skilled and people-focused German Payroll Supervisor to join our growing team. In this role, you will lead a team of approximately six payroll professionals responsible for processing German payrolls through CloudPay’s platform and local third-party systems.

• Supervise and support a German payroll team, including holding regular 1:1 meetings and performance conversations.
• Conduct Continuous Performance Discussions (CPD) and quarterly objective setting with team members.
• Act as an escalation point for client issues related to German payrolls and ensure timely resolution.
• Oversee payroll accuracy by conducting performance reviews and identifying areas for process improvement.
• Monitor and address team and individual training needs, supporting ongoing skill development.
• Manage end-to-end German payroll processing in line with CloudPay's governance and service standards.
• Ensure adherence to payroll calendar deadlines, SLAs, and accuracy expectations.
• Collaborate with other German Payroll Supervisors and SMEs to ensure cohesive service delivery.
• Work in partnership with the German Payroll Manager to maintain and enhance payroll operations.
• Recommend and implement process improvements to boost team efficiency and quality.
• Assist with onboarding and training of new team members, providing structured support.
• Investigate discrepancies in payroll data and ensure procedures are followed before processing.
• Complete cross-checks and validation to ensure payroll results meet compliance standards.
• Maintain accurate records and documentation to support audits and internal controls.
• Ensure timely and accurate delivery of payroll, including salary payments aligned to client SLAs.
• Prepare and submit statutory declarations to authorities as required.
• Create regular and ad hoc payroll reports, and respond to special client requests with care and accuracy.

Qualifications

• Experience supervising or mentoring team members within a payroll or operational function.
• Fluent in English and German.
• Proficiency in German end-to-end payroll processing, including local statutory requirements.
• Highly organized with the ability to prioritize tasks and manage periods of increased activity.
• Confident using MS Office tools, particularly Excel, as well as email and internet-based applications.
• Strong attention to detail and commitment to accuracy and compliance.
• Ability to contribute to strategic discussions and provide insights to leadership.
• Comfortable working across departments and regions to drive process improvements.
• Strong interpersonal and communication skills, with a customer-focused and collaborative mindset.
• Confident decision-making and problem-solving abilities in a fast-paced environment.

Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Eye Tests & Glasses Contribution
• EAP
• Employee Referral Program
• WFH Allowance
• PPK / Employee Capital Plan
• CloudPay NOW
• Sports Subscription
• Medical Allowance
• Lunch Allowance
• Paid Volunteering days
• Study Leave
• Marriage Leave
• Bereavement Leave