[Hiring] Staffing Coordinator @Global Team

Role Description

We are looking for a highly organized, proactive, and confident Staffing Coordinator to join GlobalTeam and work directly with our client. This role is responsible for ensuring coaches are properly staffed across all programs by managing real-time scheduling issues, proactively identifying future staffing needs, supporting the recruitment process, and coordinating onboarding activities. You will play a critical role in maintaining operational continuity by quickly resolving same-day coverage challenges while building a strong pipeline of future coaching talent.

• The ideal candidate is an excellent communicator who thrives in a fast-paced environment.
• Enjoys solving problems under pressure.
• Comfortable making phone calls and coordinating multiple priorities simultaneously.

Key Responsibilities

• Staffing Coordination
  • Manage the coaching operations phone line and respond to staffing requests.
  • Handle coach call-outs, lateness, schedule changes, and substitution requests.
  • Secure replacement coaches in real time to ensure program coverage.
  • Proactively encourage coaches to accept additional shifts when needed.
  • Review schedules up to one month in advance to identify staffing gaps.
  • Coordinate staffing needs with coaching and operations teams.
  • Monitor staffing coverage and recommend scheduling improvements.
• Recruitment & Hiring Support
  • Maintain and update job postings in Workable.
  • Communicate with applicants throughout the initial recruitment process.
  • Screen candidates and prepare shortlists for the Coaching Operations Manager.
  • Support interview scheduling and candidate coordination.
  • Assist with onboarding new coaches and completing hiring documentation.
• Operations Support
  • Maintain accurate staffing records and scheduling updates.
  • Ensure smooth communication between coaches and internal teams.
  • Support operational projects and process improvements.
  • Assist with additional administrative tasks as needed.

Qualifications

• Minimum 2 years of experience in staffing coordination, scheduling, recruiting, workforce management, or operations.
• Experience coordinating employee schedules in a fast-paced environment.
• Experience using an Applicant Tracking System (ATS), preferably Workable.
• Excellent verbal English communication skills.
• Strong organizational and multitasking abilities.
• Comfortable making frequent phone calls and resolving urgent staffing issues.
• Strong decision-making and problem-solving skills.
• Ability to remain calm under pressure and prioritize competing demands.
• Comfortable working weekends as part of a rotating schedule.

Bonus Points For

• Experience in workforce scheduling or field operations.
• Experience using Dialpad or similar communication platforms.
• Experience with scheduling software.
• Experience supporting recruiting and onboarding processes.
• Experience working remotely with U.S.-based organizations.

Benefits

• Competitive compensation.
• 100% remote work environment.
• Opportunity to work with a growing organization.
• Collaborative and supportive team culture.
• Long-term career growth opportunities.