[Hiring] Sr Talent Development Strategist @H&R Block

Role Description

The Sr. Talent Development Strategist partners with business leaders to diagnose performance needs and design scalable solutions that drive measurable business outcomes. This role applies a consultative, data-driven approach to align learning strategies with organizational priorities, ensuring solutions improve capability, accelerate performance, and optimize investment. Leverages modern learning technologies, including AI-enabled design and content development tools, to create scalable, efficient, and reusable solutions across the enterprise. Leads the end-to-end strategy, design, and evaluation of talent and learning solutions—leveraging modern modalities, technology, and measurement practices to deliver high-impact, efficient, and learner-centered experiences.

• Partners with business leaders to identify performance gaps, root causes, and capability needs; defines solution approaches aligned to business priorities and workforce strategy.
• Defines and architects scalable learning strategies and blended solutions (including workflow learning, manager enablement, and digital/AI-supported experiences).
• Leads end-to-end design, curation, and development, ensuring alignment to adult learning principles, accessibility standards, and enterprise tools, with an emphasis on scalability, reuse, and AI-assisted development where appropriate.
• Establishes success metrics and evaluates effectiveness using qualitative and quantitative data; connects learning outcomes to business impact (e.g., performance, productivity, engagement).
• Builds strong partnerships with stakeholders; leads communication and change strategies to drive adoption and sustain behavior change.
• Facilitates select learning experiences and builds internal capability through train-the-trainer, leader enablement resources, and certification approaches.
• Identifies opportunities to improve processes, tools, and design practices; evaluates and integrates emerging technologies (e.g., AI-enabled learning, automation, adaptive content).

Qualifications

• 5+ years of experience in learning and development, talent development, or organizational effectiveness in a corporate environment.
• Demonstrated experience applying a performance consulting approach (needs analysis, solution diagnosis, stakeholder alignment).
• Experience designing learning solutions across modalities (digital, instructor-led, blended, experiential).
• Experience defining and executing measurement strategies tied to business impact.
• Strong knowledge of adult learning theory, instructional design, and modern learning technologies (e.g., LMS/LXP, content authoring tools, AI-enabled design, and development tools).

Requirements

• Experience leading complex, enterprise-scale talent development programs with a focus on scalability, reuse, and cross-functional impact.
• Experience supporting operations, retail, or large distributed workforce populations.
• Experience with modern learning technologies and content tools (e.g., Articulate, LMS platforms, AI-enabled design tools).

Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage.
• Can participate in the H&R Block Retirement Savings Plan (401(k) Plan).
• Access to the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program.
• Automatically enrolled in Business Travel Accident Insurance.
• Receive Associate Tax Prep benefit.

Pay Range

The pay range for this position is $73,400.00 - $110,100.00/Yr. Local minimum wage laws apply. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.