[Hiring] Sr. Manager, Learning & Organizational Development @Smurfit Westrock

Role Description

At Smurfit Westrock, we believe that learning is a foundation of operational excellence. We’re looking for a Sr. Manager of Learning & Organizational Development who will lead and manage the ongoing support of our Cornerstone Learning System, annual compliance training launches & the build of our reporting tools used across the learning space. This leader dotted lines into the Sr. Director of L&D and works closely to enable the learning strategies inside of our CSOD system. The position has one direct report that supports these responsibilities & works across our greater HRIS Systems to ensure appropriate data flows through our systems to enable our employees’ learning experiences. This role is ideal for a systems-savvy and innovative L&D professional who thrives in a fast-paced, customer service-oriented, highly collaborative environment and is enthusiastic about enabling workforce capability through smart learning technology, measurement, and driving process alignment.

Qualifications

• Bachelor’s degree in Instructional Technology, Information Systems, L&D Systems, Computer Science, or a related field.
• 5+ years of experience in Learning & Development, with 3+ years in Cornerstone LMS administration.
• Advanced experience in creating and maintaining dashboards leveraging Cornerstone and Power BI.
• Strong project management, analytical, and communication skills.
• Ability to work independently and collaboratively across stakeholder groups and in a matrixed environment.

Requirements

• Own the day-to-day management of the Cornerstone LMS, including user setup, content deployment, reporting, and system configuration, with a focus on operations-focused L&D frameworks for our sites.
• Owner of System Upgrades and improvements in partnership with the Sr. Director of Learning, to ensure strategic alignment.
• Lead & develop the admin populations inside of the Division to continue to improve our intake ticket time & speed of support to the division administrators.
• Responsible for bringing to life the Regional L&D Measurement Strategy, in partnership with our data analytics team.
• Champion L&D measurement improvement and simplification in partnership with the regional L&D team bi-annually.
• Partner with the compliance Steering Team to share & execute the Annual Compliance Learning Calendar.
• Troubleshoot system issues and provide solutions promptly with clear communication and expectation setting.
• Support ongoing vendor relationships with Cornerstone support and a variety of content vendors that are connected to the learning system.
• Partner with HRIS and IT to support the transition from PeopleSoft to Workday.
• Lead the mapping and alignment of learning processes and data requirements across Workday and Cornerstone.
• Support testing, validation, change management, and implementation readiness to ensure a smooth transition.

Benefits

• Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.