[Hiring] Sr Director of People Operations @AYTM

aytm “Ask Your Target Market” is looking to hire a Sr Director of People Operations

The Senior Director of People Operations is responsible for building and scaling the people infrastructure that enables aytm to grow with clarity, consistency, and operational rigor. This role ensures that employee experience, talent development, compliance, and organizational health evolve alongside company growth.

This position serves as the executive owner of People Operations programs and partners closely with leadership to design scalable people strategies that support performance, culture, compliance, and workforce sustainability.

About Us

aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team.

Responsibilities

People Strategy & Organizational Development

• Lead the design and execution of people programs that support organizational growth, engagement, and performance.
• Partner with executive leadership to identify workforce needs, talent strategies, and organizational development priorities.
• Develop scalable onboarding, performance management, leadership enablement, and career development frameworks.
• Ensure people initiatives align with business priorities, company values, and long-term organizational sustainability.
• Support organizational design initiatives including role clarity, leveling frameworks, and workforce planning.

Employee Experience & Workplace Health

• Establish programs and feedback mechanisms that strengthen employee engagement, retention, and workplace effectiveness.
• Serve as a trusted and objective resource for employees and managers in navigating workplace challenges and development opportunities.
• Create and maintain clear expectations and frameworks around communication, conduct, and team collaboration.
• Measure and improve employee experience through engagement surveys, retention analysis, and workforce insights.

Compliance, Governance & Risk Management

• Maintain accountability for HR compliance across all regions where aytm operates.
• Partner with Legal, Compliance, and Security teams to ensure People programs align with regulatory requirements, internal policy frameworks, and certification obligations.
• Oversee policy development, training, documentation, and enforcement.
• Ensure People processes support audit readiness and risk mitigation efforts.
• Maintain neutrality, confidentiality, and ethical standards in all People-related matters.

People Operations Infrastructure & Systems

• Own and continuously improve HRIS, ATS, performance management, and People analytics platforms.
• Drive adoption of scalable systems, automation opportunities, and operational workflows that improve efficiency and data accuracy.
• Oversee benefits administration, compensation program support, and open enrollment processes.
• Develop and maintain People Operations documentation, training materials, and execution standards.

Talent Acquisition & Workforce Planning

• Partner with leadership to design recruiting strategies aligned with growth and hiring quality.
• Oversee workforce planning, hiring pipeline forecasting, and recruiting process optimization.
• Support compensation frameworks, leveling architecture, and career growth pathways.
• Ensure recruiting programs scale effectively while maintaining candidate experience.

Leadership & Team Development

• Lead and develop the People Operations team through coaching, accountability frameworks, and professional development programs.
• Establish execution standards, documentation rigor, and program scalability across the People function.
• Partner cross-functionally to ensure alignment between People initiatives and operational execution.

People Analytics & Strategic Reporting

• Establish workforce metrics and dashboards that provide visibility into engagement, retention, hiring effectiveness, and organizational health.
• Translate workforce insights into executive-ready reporting that supports strategic decision making.
• Support leadership planning cycles, retrospectives, and business reviews with data-driven People insights.

Qualifications

• 8–12+ years of experience in People Operations, HR leadership, or organizational development roles.
• SHRM-CP/SCP and/or HRCI’s PHR/SPHR certified
• Proven experience building People infrastructure within scaling or high-growth organizations.
• Strong knowledge of global employment law, compliance frameworks, and workforce governance.
• Demonstrated ability to design and implement scalable People programs and systems.
• Experience supporting distributed or global teams preferred.
• Strong executive communication skills and ability to influence across functions.
• Experience leveraging data, automation, and People analytics tools to improve organizational outcomes.
• Strategic mindset, high emotional intelligence, and strong operational execution discipline.

What we offer:

A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required..

Benefits would include:

• Unlimited, responsible PTO - With a recommended minimum number of days taken each year
• Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
• 401k retirement - Account with automatic company contributions
• Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services
• Professional Development - Bring your professional Development needs to the table and get your career nourished
• In-Home Snack allowance - Who doesn’t love some yummies to get you through the day?
• Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.
• Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
• Paid Volunteer Time - We support you helping others
• Great colleagues and an opportunity to sail into uncharted waters with a profitable company that is changing its industry!

**aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.