[Hiring] SGV Home Case Coordinator @San Gabriel Valley Council of Governments

Role Description

The SGVCOG is seeking to fill one full-time SGV Home Case Coordinator position in the Regional Planning department supporting homelessness prevention efforts through SGV Home. The selected candidate will provide direct client services to households experiencing housing instability and assist participants in accessing financial assistance, community resources, legal services, and other supports designed to promote long-term housing stability.

Examples of Duties

• Housing Stability Coordination and Case Management:
  • Provide direct services to households participating in SGV Home and other homelessness prevention programs.
  • Conduct client assessments and develop individualized housing stability plans.
  • Maintain an assigned caseload and monitor participation progress.
  • Connect clients with community resources, benefits, legal services, and support programs.
• Housing Assistance Administration:
  • Evaluate requests for rental assistance and other housing stability services.
  • Review client circumstances and supporting documentation.
  • Determine appropriate assistance recommendations and verify ongoing program eligibility.
  • Prepare required forms and program documentation.
• Resource Navigation and Service Coordination:
  • Work closely with landlords, legal service providers, housing providers, public agencies, social service organizations, and community partners.
  • Assist participants in resolving barriers to housing stability.
  • Provide information regarding tenant protections, available resources, and housing assistance programs.
• Documentation and Compliance:
  • Maintain complete and accurate files, records, and documentation.
  • Enter and track information in program databases.
  • Prepare reports and correspondence.
  • Ensure compliance with program guidelines, funding requirements, and agency policies.
• Program Support and Outreach:
  • Support outreach activities, workshops, special projects, and program evaluation efforts.
  • Collect and analyze program data.
  • Participate in performance management activities and provide recommendations to improve service delivery and program outcomes.

Qualifications

• Bachelor’s degree in public administration, business administration, social work, human services, sociology, psychology, community development, urban planning, or a related field.
• Two years of experience providing direct client services in housing assistance, homelessness prevention, social services, community services, or a related field.

Desired Qualifications

• Experience providing direct client services in housing assistance, homelessness prevention, social services, or a related field.
• Experience conducting client assessments, developing service plans, and coordinating resources.
• Knowledge of housing stability programs, community resources, public assistance programs, and applicable housing regulations.
• Strong communication, documentation, organization, and problem-solving skills.
• Ability to build effective relationships with clients, landlords, service providers, and community partners.

Driving Requirements

Driving is essential for this role. This position travels for client meetings, conferences, or community engagements.

Recruitment Information

The SGVCOG is seeking to fill one position in this recruitment. This position will close on July 17, 2026. First interviews will take place in or around the week of August 10, 2026. Those selected to interview will be contacted by Human Resources. Professional references will be requested from interviewed candidates. Employment at the SGVCOG is contingent upon a successful background check.

Salary

The current range for this classification is $73,745 – $101,658. The starting salary is based on qualifications, experience, and internal equity and typically does not exceed the midpoint of the salary range.