[Hiring] Senior Specialist, Employee Relations @Remote.com

Role Description

The Lifecycle Specialist, Employee Relations & Transitions manages employee exits for Remote's external employees with a focus on legal compliance and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources when needed.

As part of a larger employee Lifecycle team, the Specialist is also expected to contribute to process improvements and initiatives in line with Remote's strategic goals and values.

Key Responsibilities

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees.
• Provide sound guidance and manage clients' requests on various HR matters, ensuring legal compliance and best practices.
• Lead and facilitate meetings with clients and external employees regarding workforce reduction consultations, administrative hearings, and negotiations.
• Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
• Liaise with various internal and external stakeholders to ensure compliance in offboarding activities and audits.
• Draft, tailor, and administer all termination and supplementary documents with accuracy and attention to detail.
• Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders.
• Be the subject-matter expert and respond to internal and external queries on all offboarding matters.
• Navigate clients through Remote's Employee Relations resources and guides.
• Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations.
• Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters.
• Support clients in understanding progressive disciplinary approaches and documentation requirements.
• Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development, and overall customer and employee experience.

Qualifications

• Experience as a HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
• Proven experience managing voluntary and involuntary exits with care, sensitivity, and legal compliance.
• Ability to interpret and apply industrial instruments, analyze complex HR issues, and communicate recommendations effectively.
• Basic understanding of employee relations principles and workplace investigation fundamentals.
• Excellent communication, influencing, conflict management, and negotiation skills.
• Business-level (advanced) proficiency in written and spoken English; additional languages considered a plus.
• Aptitude and appetite to innovate and optimize processes.
• Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
• Tech-savvy, with the ability to collaborate asynchronously on various tools.
• Ability to work autonomously in a fast-paced, asynchronous, remote environment.
• Proactive and self-motivated with a strong sense of ownership and accountability.
• Demonstrates strong automation and AI capabilities.

Requirements

• You'll report to: Manager Employee Lifecycle, Employee Relations & Transitions.
• Team: Lifecycle, Employee Relations & Transitions.
• Location: EMEA.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours (asynchronous).
• 16 weeks paid parental leave.
• Budget towards co-working spaces, learning, and wellness (including gym memberships).
• Mental health support services.
• Stock options.
• Home office budget & IT equipment.

How to Apply

Please fill out the form below and upload your CV in PDF format. We kindly ask you to submit your application and CV in English. If you don’t have an up-to-date CV, feel free to add a copy of your LinkedIn profile instead.

We encourage individuals from all backgrounds to apply and prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) that meet regularly with the People team.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience.

Please note we accept applications on an ongoing basis.