[Hiring] Senior Professional, HRBP @Gainwell Technologies LLC

Role Description

As a Senior Professional, HRBP at Gainwell, this role provides day to day HR support to managers and employees while partnering with business leaders to implement HR programs and initiatives. The HRBI supports employee relations, policy interpretation, and core talent processes, while building capability in consultative and strategic HR partnership.

This role is designed for an HR professional with foundational HR experience who is ready to grow into a more advanced HR Business Partner position. The Senior Professional HRBP operates with guidance from senior HRBPs or HR leadership while independently managing standard HR inquiries and transactions in support of Gainwell’s mission to improve healthcare outcomes.

• Serve as a first point of contact for managers and employees on HR policies, procedures, programs, and general HR guidance.
• Support employee relations matters by assisting with employee concerns, issue resolution, performance documentation, and engagement initiatives, escalating complex issues as appropriate.
• Provide guidance to managers on foundational performance management practices, including goal setting, feedback conversations, and development planning.
• Support talent‑related processes such as recruiting coordination, onboarding, internal transfers, and workforce planning activities.
• Ensure consistent application of HR policies and procedures while maintaining compliance with federal, state, and local employment regulations.
• Prepare and maintain HR documentation, records, and case notes in accordance with company and confidentiality standards.
• Compile and analyze HR reports, dashboards, and metrics to support decision‑making and identify workforce trends.
• Partner with HR Centers of Excellence (COEs) to support deployment of HR programs and initiatives.
• Participate in process improvement initiatives and contribute ideas to enhance efficiency and employee experience.
• Maintain current knowledge of HR best practices, employment law updates, and organizational policies.
• Perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field; or an equivalent combination of education and experience.
• Four (4) years of relevant and qualified work experience in a specialty HR field may be considered equivalent to the bachelor’s degree requirement.
• Three (3) to five (5) years of progressive experience in Human Resources, including generalist or HRBP support experience.
• Demonstrated exposure to employee relations, performance management, and core HR processes.

Requirements

• Foundational knowledge of HR principles, policies, and U.S. employment laws and regulations.
• Strong customer‑service orientation with the ability to build trust and collaborative relationships with managers and employees.
• Effective verbal and written communication skills.
• Strong organizational and time‑management skills with the ability to manage multiple priorities.
• Ability to apply HR policies consistently and exercise sound judgment within defined guidelines.
• Proficiency in HR systems, reporting tools, and Microsoft Office applications.
• Willingness to learn, accept feedback, and develop consulting and business‑partnering skills.

Benefits

• Remote opportunity to work anywhere in the US.
• Up to 10% travel required.
• Occasional extended hours or availability outside normal business hours based on business needs.
• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Access to leadership and technical development academies to help build your skills and capabilities.