[Hiring] Senior Manager Talent Acquisition - Technology @Mercury Insurance Services, LLC

Role Description

As a key member of the Talent Acquisition team, the Senior Manager, Talent Acquisition – Technology will lead, coach, and develop a team of recruiters supporting technology roles across engineering, data, product, security, infrastructure, and AI. This role will own and execute the technology recruiting strategy, with a strong focus on AI-enabled recruiting, innovative talent attraction methods, and building diverse, proactive pipelines to meet current and future hiring needs.

The incumbent will leverage AI and market intelligence to enhance sourcing, improve decision-making, and drive continuous process improvements. They will also integrate employer branding, competitive insights, and data-driven strategies to strengthen talent attraction and position the organization as an employer of choice for top technology talent, while advancing the overall capability of the Talent Acquisition function.

Responsibilities

• Lead, coach, and develop a high-performing Technology Talent Acquisition team, fostering accountability, capability growth, and operational excellence.
• Partner with business leaders and People Business Partners to translate workforce planning needs into forward-looking, scalable hiring strategies.
• Own the end-to-end recruitment lifecycle across Technology, Product, Data, and AI roles, ensuring a seamless candidate experience from sourcing through onboarding.
• Design and execute AI-enabled sourcing strategies leveraging modern recruiting tools, referral networks, niche platforms, university pipelines, and diverse talent communities to build strong passive talent pipelines.
• Drive data-driven hiring strategies using market intelligence, AI insights, and talent analytics to anticipate workforce needs and optimize hiring outcomes.
• Act as a strategic advisor to technical and AI leaders, shaping role design, influencing hiring decisions, and defining requirements for emerging and evolving skill sets.
• Strengthen employer brand positioning by leading initiatives that enhance visibility, attract top-tier technical talent, and differentiate the organization in competitive markets.
• Provide regular insights and reporting to leadership on hiring performance, pipeline health, market trends, and compensation benchmarks to support strategic decisions.
• Ensure diversity, equity, and inclusion are embedded in all hiring strategies, continuously improving outreach and attraction of underrepresented talent.
• Monitor and optimize the health of the recruiting funnel, proactively identifying risks and implementing adjustments to maintain hiring velocity and quality.

Qualifications

• Completion of a Bachelor’s degree (BA, BS) in Human Resources, Business, Organizational Development or related field required.
• MBA degree in Human Resources, Business or Organizational Development or related field preferred.
• 10 years of directly related experience that includes people management responsibilities; or a combination of equivalent experience, training, and education.
• Strong Acumen to leverage AI and drive efficiencies.
• 7+ years of progressive leadership experience in technical recruiting, including deep expertise in Technology and AI talent acquisition within high-growth or complex environments.
• Proven ability to partner with senior leaders in high-expectation environments, confidently challenge assumptions, pivot strategies, and deliver results under pressure.
• Strong track record of designing and scaling innovative, data-driven recruiting programs with a blend of strategic thinking, creativity, and analytical rigor.
• Deep expertise in full-cycle recruiting across geographically distributed and fast-paced organizations.
• Demonstrated success in building scalable recruiting systems, processes, and operating models in high-growth environments.
• Strong command of AI-enabled recruiting tools, talent analytics, and modern sourcing strategies to improve efficiency and hiring outcomes.
• Exceptional stakeholder management and negotiation skills across all levels, from individual contributors to executive leadership.
• Proven leadership and team management capabilities, with a focus on coaching, performance excellence, and capability building.
• Strong change management experience, with a track record of driving adoption of new tools, processes, and ways of working.
• Highly analytical with experience building reporting frameworks, interpreting recruiting metrics, and translating insights into actionable talent strategies.
• Excellent communication skills, both written and verbal, with the ability to influence and align diverse stakeholders.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain high attention to detail.
• High emotional intelligence, with strong interpersonal skills, diplomacy, and the ability to navigate complex organizational dynamics.
• Data-driven decision maker who balances intuition with evidence, ensuring all strategies are grounded in market and performance data.

Preferred

• Recruitment experience in the Property & Casualty Insurance Industry is preferred.
• Prior experience leveraging AI to improve operational efficiencies.

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more