[Hiring] Senior Manager of HR @Leap Brands

Role Description

The Vice President of Human Resources at a franchisor company is a unique "double-agent" role. You aren't just managing the corporate headcount; you are the architect of the people strategy that defines the brand across hundreds of independently owned locations. In this role, you balance the "Corporate" side (building a high-performance HQ) with the "Franchisee" side (providing the tools, training, and employer-branding frameworks that help owners succeed without crossing the line into joint-employment territory).

Core Responsibilities

• Strategic Brand Stewardship:
  • Develop a unified employer brand that makes the franchise an attractive place to work, whether at corporate HQ or a local unit.
  • Design and implement scalable HR programs (onboarding, training, performance management) that franchisees can "plug and play."
• Talent & Organizational Development:
  • Lead executive search and succession planning for the corporate leadership team.
  • Oversee the creation of Franchise Training Universities or digital learning platforms to ensure brand standards are met consistently across the network.
• Compliance & Risk Management:
  • Navigate the complexities of joint-employment laws. You will provide "best practice" guidance to franchisees while maintaining the legal separation required between franchisor and franchisee.
  • Ensure all corporate policies meet federal, state, and local labor laws.
• Culture & Engagement:
  • Foster a high-performance culture at the corporate level that serves as a North Star for the rest of the system.
  • Analyze system-wide turnover and engagement data to identify trends and provide strategic interventions.

Qualifications

• 10+ years in HR Leadership, ideally within a Franchise, Fitness, Hospitality, or Retail model.
• Bachelor’s degree in HR or Business; SHRM-SCP or SPHR certification preferred.
• Deep understanding of NLRB rulings, joint-employer risks, and multi-state labor laws.
• Experience implementing enterprise-level HRIS and LMS platforms that scale.