[Hiring] Senior Manager, Career Navigation @RTX

Role Description

This role leads the strategy, design, and activation of enterprise skills and knowledge management (KM). This role is responsible for developing our RTX philosophy, standards, & processes on skills and knowledge management. This results in driving and influencing cross-functional projects that improve how skills/knowledge is captured, structured, shared/developed and leveraged across the organization.

What You Will Do

• Strategic Leadership
  • Develop and execute the organization’s knowledge management roadmap aligned with business objectives.
  • Partner with WFI on skills roadmap to align on process, tech, comms, change mgmt, etc.
  • Partner with executive leadership and functional stakeholders to identify knowledge/skill gaps and improvement opportunities.
  • Engage with Talent Management and Learning & Development to execute knowledge management solutions and scale across the enterprise.
  • Establish RTX-wide knowledge transfer program and pilot in key functions.
  • Establish KM governance frameworks and content lifecycle policies.
  • Lead career navigation and internal mobility initiatives, enabling employees to explore growth opportunities and align career paths with organizational needs.
  • Operationalize skills strategies across the Talent domain (TA, TM, TD&L) by translating into scalable processes, tools and practices, including hiring and selection, workforce planning, and employee development to support a more agile, skills-driven organization.
  • Travel up to 30%.
• Project & Program Management
  • Manage/engage on end-to-end delivery of KM/skills initiatives, from discovery and requirements gathering through implementation and adoption.
  • Define project scope, timelines, budgets, and resource plans.
  • Utilize project management and CORE methodologies to mature skill / KM solutions.
  • Track KPIs, risks, and dependencies; provide executive-level reporting and status updates.
• Technology & Solutions Oversight
  • Collaborate with Digital Technology and WFI to ensure system integration, compliance, and scalability.
  • Partner with talent development & technical learning across the functions to ensure integration and application of standards/processes into associated platforms.
• Change Management & Adoption
  • Develop change management strategies to drive engagement and adoption of Skills / KM tools and processes.
  • Design training materials, communication plans, and user enablement programs.
  • Foster a knowledge-sharing culture across RTX and enable a skills-based organization.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience.
• Minimum 5 years of experience leading enterprise-scale workforce initiatives.
• Prior experience influencing and partnering with senior leaders across various functions, including HR such as Talent Management and/or Leadership and Development.

Requirements

• Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Benefits

• Robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Parental (including paternal) leave.
• Flexible work schedules.
• Achievement awards.
• Educational assistance.
• Child/adult backup care.
• Medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.