[Hiring] Senior Labor Relations Business Partner @sephora.com

Role Description

The Sr. Labor Relations Business Partner leads and advances the execution of the Company’s U.S. labor relations strategy in a rapidly evolving organizing environment. This role operates as a strategic advisor to field and enterprise leadership, identifying labor vulnerability, mitigating organizing risk, and guiding compliance with federal and multi-state labor laws.

• Leading campaign response strategy and election readiness
• Advising leadership on NLRA and NLRB-related exposure
• Conducting labor vulnerability assessments across retail and DC locations
• Supporting the design of scalable labor risk mitigation frameworks
• Supporting collective bargaining strategy where applicable
• Driving organizational awareness of labor-related legal and reputational risk

Duties and Responsibilities

• Strategic Labor Risk Leadership
  • Lead execution of the U.S. labor relations strategy across retail and distribution center operations
  • Conduct labor risk and vulnerability assessments using engagement trends, ER data, operational indicators, and external labor market signals
  • Identify organizing risk and develop proactive mitigation strategies in partnership with HR, Operations, and Legal
  • Provide executive-level updates and recommendations regarding labor exposure, organizing activity, and risk posture
  • Translate federal and state labor law developments into actionable business guidance
• LR Campaign & NLRB Strategy
  • Lead cross-functional coordination during organizing campaigns, election activity, objections, or unfair labor practice proceedings
  • Partner with Legal on NLRB filings, hearings, and compliance strategy
  • Prepare leaders for lawful communication and ensure adherence to NLRA requirements
  • Support campaign stabilization strategies post-election to mitigate operational and engagement disruption
  • Ensure documentation protocols and governance standards are followed during high-risk labor events
• Leadership Advisory & Cross-Functional Influence
  • Serve as trusted advisor to retail, DC, HR, and executive leaders on complex labor matters
  • Assess and communicate potential legal, financial, operational, and reputational risks associated with workplace decisions
  • Influence policy and program decisions by evaluating labor relations impact
  • Guide leaders through time-sensitive crisis situations that require rapid, legally compliant action
• Systems, Governance & Leader Enablement
  • Design and implement scalable labor relations playbooks, rapid response protocols, and best practice frameworks
  • Develop and facilitate advanced labor awareness training programs to increase leadership capability in high-risk environments
  • Audit workplace practices to ensure alignment with labor law and company values
  • Create structured reporting and trend analysis tools to monitor workforce risk indicators
  • Build cross-functional awareness of labor relations shifts impacting the retail industry
• Policy & Compliance Strategy
  • Identify requirements for new or revised policies based on federal and multi-state legislative changes
  • Partner with Legal to ensure compliance with evolving labor regulations
  • Ensure labor practices align with company values and workforce expectations
  • Support collective bargaining strategy and contract administration where applicable

Qualifications

• Bachelor’s degree in labor relations, Human Resources, Law, or related field
• 7–10 years progressive labor relations experience, including organizing campaign exposure
• Strong knowledge of the National Labor Relations Act (NLRA), NLRB processes, and multi-state labor compliance
• Experience advising leaders in complex, high-risk workplace matters
• Demonstrated ability to influence cross-functional stakeholders
• Experience supporting collective bargaining and/or arbitration preparation preferred
• Strong analytical skills with ability to translate workforce data into actionable risk mitigation strategies
• Excellent training, facilitation, and executive communication skills
• Ability to manage multiple high-impact initiatives in fast-paced environments

Requirements

• Willingness to travel regularly, sometimes on short notice, to support a wide geography of retail and DC locations – up to 75%
• Operates in high-ambiguity, time-sensitive environments requiring strategic judgment and discretion

Benefits

• Health: Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth: Competitive 401k with 4% match as well as FSA and HSA programs. Student Debt Retirement plan available.
• Balance: Empowered to find the perfect blend of work/life balance with PTO, flexibility, protected leave, and more.
• Growth: Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks: 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support: Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Volunteer and donation matching available.