[Hiring] Senior Immigration Program Manager @DoorDash USA

Role Description

We’re hiring a Senior Immigration Program Manager to join the Global Immigration pillar. In this role, you’ll focus on managing our high-volume US immigration program, working closely with employees, managers, and vendors to ensure timely and compliant processes. You’ll also contribute to improving how we track, report, and scale immigration support across the business. You’ll own and drive the execution of our US immigration program, with opportunities to expand into the wider Americas region over time.

You will report into the Global Immigration Manager on our Global Mobility & Immigration team in the People Operations.

You’re excited about this opportunity because you will…

• Take full ownership of our US immigration program - managing day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors to ensure timely, compliant, and employee-friendly processes.
• Act as a subject matter expert for complex immigration scenarios and serve as the internal point of contact, providing clear guidance on immigration processes, policies, and timelines.
• Support process improvements, data accuracy, and reporting across our immigration portfolio.
• Contribute to scalable practices as our team grows, proactively identifying program gaps and opportunities for improvement.
• Be part of a supportive and fast-paced global People team that values collaboration and innovative problem-solving.
• Partner with cross-functional teams (Legal, Talent Acquisition) and our larger GMI team to ensure alignment and compliance.

Qualifications

• At least 4-6 years of experience in US immigration (e.g., at a law firm, vendor, or in-house program) within a high-volume environment.
• Supported or managed high-volume immigration programs and thrive on taking ownership of day-to-day execution with accuracy and reliability.
• Deep expertise in common US nonimmigrant visa categories (H-1B, L-1, TN, E-3, O-1), as well as experience managing large PERM and immigrant visa programs.
• Stay up to date with the latest changes in the US immigration landscape to identify potential areas of risk and plan mitigation strategies.
• Able to manage multiple cases at once with accuracy and care, and communicate clearly and collaboratively with employees and partners.
• Thrive in a fast-paced, changing environment and are eager to grow your scope over time.
• Experience with case management systems or centralized vendor platforms to manage immigration cases efficiently.
• A collaborative team player who enjoys working cross-functionally and continuously improving how immigration programs operate.
• Curious and open to thoughtfully using AI tools to enhance efficiency, insights, and impact in your work.

Requirements

• We expect to fill this position by 6/20/2026.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance.
• Mental health program.

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked and paid sick time accrued at 1 hour for every 30 hours worked.

The national base pay range for this position within the United States, including Illinois and Colorado: $105,400 - $155,000 USD.