[Hiring] Senior Human Resources Associate @Blackwell HR

Role Description

The Senior Human Resources Associate plays a key role in supporting and collaborating with HR Principals on client accounts. This position requires a proactive approach to client service, including:

• Managing select client accounts under the supervision of an HR Principal, serving as a primary point of contact for routine HR matters.
• Providing end-to-end payroll processing support to Blackwell HR’s Managed Payroll services clients by accurately managing time and attendance, ensuring precise and timely processing of payroll for multi-state employees and 1099s, overseeing tax compliance, and delivering pre- and post-payroll reporting.
• Independently creating and managing HR documentation for clients including notices, policies, procedures, and employee communications, with minimal oversight.
• Supporting the implementation of client HR projects, such as talent management initiatives, employee engagement surveys, and workforce planning.
• Overseeing recruitment processes for open client positions, including job description creation, interview scheduling, and initial candidate screening, with the ability to make recommendations to clients.
• Administering benefits enrollment and ongoing administration under the supervision of an HR Principal, leading the employee benefit change process to include terminations and providing recommendations or troubleshooting benefit issues.
• Identifying and recommending process improvements to HR Principals that enhance service delivery and client satisfaction.

Qualifications

• Bachelor’s degree or equivalent.
• A minimum of 5+ years of professional work experience; 3+ years of human resources experience preferred in a generalist or client-facing role.
• Demonstrated ability to collaborate with internal teams and external clients to complete HR projects and deliverables in a timely manner.
• Strong proficiency in Microsoft Office products or similar platforms; prior experience with HRIS and payroll systems and tools is highly desirable.
• Exceptional written and verbal communication skills, with the ability to confidentially communicate at all levels of the organization, including C-Suite and VP levels.
• Self-driven, with the ability to work efficiently in a virtual or in-person environment with minimal direct supervision.
• A collaborative mindset with a proven ability to contribute positively to a team-based environment.
• Excellent client service skills with a proactive and resourceful approach to problem-solving and enhancing client satisfaction.

Benefits

• Flexible and supportive work environment.
• Paid time off.
• Company-matched retirement plan.
• Healthcare insurance.
• Company-paid life and disability insurance.

Company Description

Blackwell HR is a woman-founded human resources consulting business based in Wilmington, Delaware and serving clients throughout the US. Blackwell HR is invested in the needs of our clients, focusing on small to medium-sized businesses and non-profits. Our dedicated team of experienced HR Consultants partners with clients across a variety of industries and business communities to develop and implement HR and Payroll solutions that allow business leaders to focus on achieving their mission and fully engage their teams. We believe in operating with innovation, exercising compassion, being engaged with our clients, and delivering exceptional results.