[Hiring] Senior Employee Relations Specialist @InnovAge

Role Description

We are seeking a highly skilled and experienced Senior Employee Relations Specialist to join our dynamic HR team. The ideal candidate will play a crucial role in developing and implementing employee relations strategies that foster a positive work environment and enhance employee engagement. This position requires a proactive approach to resolving complex employee relations issues, conducting thorough investigations, and ensuring compliance with company policies and legal requirements.

• Provide expert advice and guidance to managers and employees on complex employee relations issues, including conflict resolution, disciplinary actions, and performance management.
• Conduct thorough investigations into employee complaints and grievances, ensuring compliance with company policies and legal requirements.
• Collaborate with HR and legal teams to address and resolve employee relations matters effectively and efficiently.
• Stay updated on labor laws and regulations to ensure company practices are compliant and mitigate potential risks.
• Foster open communication channels between employees and management to address concerns and improve workplace morale.
• Assist with the development of training, tools, templates, processes and reference materials, or other projects in support of the ER COE function.
• Use ER Case Management system to store and track case notes; instruct HRBPs on the case management system and may assign cases to HRBP staff members and monitor case progress.
• Assist with identifying solutions that ensure business needs are met while managing risk for the company.
• Work with employees and their managers to understand perspectives and to guide toward resolution of conflict or issues.
• Consult with managers on difficult or complex Performance Management issues, including PIPs, exit strategies and involuntary separations.
• Monitor trends and recommend remediation actions.
• Provide input and insight on engagement efforts and remedies.
• Assist with the creation and refinement of company-wide HR policies; collaborates and consults on non-HR policies.
• Utilize Case Management tools to document and effectively manage ER investigations and mitigate risk.
• Establish and maintain a deep understanding of labor laws and employee relations practices across various regions and countries to ensure compliance with legal and regulatory requirements.
• Assist with the development, planning and implementation of policies and procedures that promote a positive employer-employee relationship and contribute to an overall high level of employee engagement.
• Assist with complex employee relations issues, including investigations of misconduct, harassment, discrimination, etc.
• Other duties as assigned or requested.

Qualifications

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 5 years of experience in employee relations or a related HR role, with a proven track record of handling complex employee relations issues.
• Skills:
  • Strong knowledge of labor laws and regulations.
  • Excellent interpersonal and communication skills.
  • Ability to conduct thorough and unbiased investigations.
  • Proficiency in conflict resolution and performance management.
  • Analytical skills to interpret employee relations metrics and trends.
  • Experience in designing and delivering training programs.
  • Ability to work collaboratively with HR and legal teams.

Requirements

• PREFERRED
• Education: Advanced degree (MBA, Master’s in HR, MPA, etc.)
• Licensure, Certification, Registration or Designation: SHRM-SCP or SPHR

Benefits

• InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely.
• InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE).
• Extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
• InnovAge is committed to equal opportunity and affirmative action, striving to create a diverse and inclusive workplace.