[Hiring] Senior Employee Relations Investigator @Papa Johns

Role Description

The Senior Employee Relations Investigator is a remote position in Eastern or Central Time Zone. The ideal candidate will be responsible for investigating alleged violations of the company’s Code of Ethics and Business Conduct, policies, and complex compliance matters, including violations related to Harassment, Discrimination and Retaliation. The position reports to the Senior Director of Employee Relations and will work with HR and Legal on policy development.

• Independently conduct workplace investigations by collecting and analyzing relevant data.
• Conduct interviews and make recommendations based on investigation findings.
• Provide solid and factual written reports of investigations.
• Create corrective action plans for substantiated allegations.
• Manage ER case management system and ensure standardization of investigation protocols, templates, and documentation practices.
• Coordinate with subject matter experts and other stakeholders when conducting investigations.
• Assist in periodic reporting of trends and proactive positive employee relations strategies to internal groups and leaders.
• Ability to manage multiple investigations at the same time.
• Ability to facilitate conflict management.
• Help develop and update HR policies and procedures.
• May serve on various ad hoc projects to support HR initiatives that align with the company’s overall business aims.
• Will work on special projects with stakeholders.
• Ability to travel 10% of the time.

Qualifications

• Five+ years of progressive experience in workplace investigation or conflict resolution.
• Bachelor’s degree in human resources, Industrial Relations, Business Management or Psychology.
• Strong background working with employees in Restaurant, Retail, Hospitality or Supply Chain.
• Workplace Investigation Training and/or Certification.

Company Description

Papa John's is an equal opportunity employer. Papa John's is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.