[Hiring] Senior Director, People Operations & Total Rewards @Mapbox

Role Description

Mapbox is looking for a Senior Director of HR Operations and Total Rewards to scale and strengthen the systems that support our global team. In this role you will lead our global HR Operations, Total Rewards (Compensation & Benefits), and People Analytics, ensuring our systems and processes are thoughtful, scalable, and aligned to how we build our teams and products.

This is a high-impact and hands-on role. You will manage a talented team including:

• A Benefits lead
• A Compensation individual contributor
• An Operations manager who oversees the global Operations team

You will own the People technology roadmap and lead the charge in finding practical ways to integrate AI into our workflows to transform our data and operations into a strategic, high-velocity asset.

Qualifications

• 12+ years of experience in People Ops and Total Rewards, meaningful time spent in high-growth, remote-friendly tech environments.
• Comfortable leading and doing: You can model a complex equity refresh in Excel, as well as coach a leader through a global compliance hurdle.
• Direct experience with Rippling (or similar modern HRIS) and a desire to stay hands-on with system administration and data architecture.
• You have implemented AI or automation tools that have improved team productivity and the employee experience.
• You’ve worked with international teams—especially in Europe—and understand how to balance company-wide approaches with local regulations.
• You don't just consume reports; you build the logic and automation that generates them.

Requirements

• Provide guidance and oversight of our global benefits programs and hands-on support for compensation strategy and execution of our pay programs.
• Lead and develop a high-impact team by setting clear, strategic direction, removing blockers, and elevating their impact across the organization.
• Lead the evolution of our operating model by identifying and integrating AI solutions.
• Own the operational and compliance health of our international footprint, including key hubs in Helsinki, Belarus, and Japan.
• Act as the functional architect for our People Technology; ensure the HRIS platform is fully leveraged, integrated, and secure.
• Move us from descriptive reporting to advanced, predictive analytics.

Benefits

• Supportive health care
• Parental leave
• Flexibility for personal matters
• Innovative support for employees

Company Description

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security, and privacy compliance.