[Hiring] Senior Advisor, Staff Well-Being and Workforce Resilience @Catholic Relief Services | CRS

Role Description

CRS strives to promote the health, safety and well-being of all staff. As part of this approach, CRS considers health and well-being an integral aspect of our success. This role will be responsible for strategically designing, leading, and implementing staff care and well-being strategies at both the individual, group and organizational levels. As part of the Health, Safety and Security Unit (HSSU) and member of the HSS Senior Management Team, the Senior Advisor, Staff Well-Being and Workforce Resilience will oversee capacity strengthening in staff care and resilience practices, psychosocial critical incident response, and global well-being initiatives.

Qualifications

• MA, PhD, PsyD or EdD in psychology, clinical social work, or counseling
• Minimum 8 years of experience in mental health practices (clinical, counseling, or social work)
• Minimum of 2 years management or regional/global advisory experience
• Experience in humanitarian aid, international development, or supporting employees in international settings
• Proficient in use of evidence-based treatment protocols
• Experience in handling Personal Health Information (PHI) and electronic PHI (ePHI)
• Experience in developing and/or delivering mental health training in-person and remote
• Experience utilizing a trauma-informed approach in response to critical incidents

Requirements

• Fluency in English required; Fluency in another language such as French, Spanish or Arabic preferred.
• Approximately 15% travel time, primarily to/within various regions, and sometimes in remote areas with minimal amenities available.
• Supervisory responsibilities included.

Benefits

• Comprehensive benefits package including medical, dental, life insurance, vision, and a generous retirement savings plan for U.S. based staff.
• Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office.

Key Responsibilities

• Strategic Leadership:
  • Lead the technical development, implementation, and continuous improvement of CRS’ Staff Care and Well-Being strategy, procedures, standards, and frameworks.
  • Develop and oversee a psychosocial risk assessment framework.
  • Advise country and regional teams, and leadership on strategies and practices that promote staff well-being.
• Crisis Response:
  • Facilitate preparedness activities and psychosocial risk mitigation efforts.
  • Lead agency-wide Family Liaison Program.
  • Translate clinical knowledge into technical/operational guidance during critical incidents.
  • Coordinate referrals during/after critical incidents to appropriate resources.
• Capacity Building and Technical Assistance:
  • Design and deliver training and capacity-strengthening initiatives for CRS staff.
  • Develop evidence-informed guidance, tools, and resources.
  • Strengthen leadership and manager capacity to recognize psychosocial risks.
  • Facilitate agency-wide learning opportunities and knowledge-sharing initiatives.
• Supervision, Monitoring, Evaluation, Reporting:
  • Supervise and provide technical direction to Technical Advisor and/or consultant.
  • Monitor and track progress toward strategic objectives and recommend adjustments.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills
• Ability to work effectively in a remote, globally distributed team
• Experience working in sensitive situations with internal and external stakeholders
• Strong proficiency in virtual collaboration and communication technologies
• Self-motivated to meet deadlines with evidence of problem solving and critical thinking
• Ability to train and convey information to a variety of personnel
• Able and willing to work flexible hours when needed
• Provide effective remote supervision and/or coaching