[Hiring] Retirement & Benefits Specialist @Superior Plus Propane Talent Acquisition

Role Description

Reporting to the Manager, Retirement & Benefits, the Retirement & Benefits Specialist will support employee benefits, retirement, leave, disability, and wellness administration for U.S. programs. This role is responsible for the administration, communication, reporting, compliance support, vendor coordination, and continuous improvement of U.S. benefits, retirement, and leave programs while helping deliver a consistent, high-quality employee experience.

As a subject matter expert for U.S. benefits, retirement, and leave administration, this role will support:

• Health and welfare programs
• Retirement plans
• Employee leaves
• Vendor partnerships
• Eligibility processes
• Employee education
• Reporting
• Dayforce-related benefits data administration

The Specialist will partner closely with employees, leaders, HR Business Partners, Payroll, Finance, Legal, HRIS, benefit carriers, retirement providers, brokers, leave administrators, and other external partners to ensure programs are administered accurately, consistently, and effectively.

This role requires:

• Sound judgment
• Discretion
• Analytical thinking
• Strong attention to detail
• The ability to independently manage day-to-day administration
• Support for process improvements, annual renewal activities, open enrollment, and project initiatives in a fast-paced U.S. benefits environment

This position is a virtual position, but we are looking to hire someone in the Rochester, NY or Wayne, PA area.

Qualifications

• University Degree or Professional Certification
• Intermediate Experience – More than three years and less than five years
• Strong working knowledge of U.S. health and welfare benefits, retirement plans, leave administration, and related requirements, including ACA, ERISA, COBRA, HIPAA, FMLA, ADA, and applicable state leave programs
• Knowledge of benefits funding, invoice reconciliation, eligibility processes, data audits, regulatory reporting, and plan documentation
• Proficiency with Microsoft Office applications and Dayforce benefits administration, reporting, data validation, and workflow processes
• Ability to work independently within established policies, plan provisions, and governance requirements
• Research and resolve complex employee, data, billing, eligibility, and vendor issues
• Communicate complex benefits, retirement, and leave information clearly and accurately
• Build effective working relationships with HR Business Partners, Payroll, Finance, HRIS, Legal, benefit carriers, brokers, retirement providers, and third-party administrators
• Handle confidential and sensitive information with professionalism and discretion

Requirements

• Administers U.S. health and welfare benefits, including medical, dental, vision, prescription drug, life insurance, disability, voluntary benefits, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), wellness programs, employee eligibility, enrollments, life events, terminations, and carrier or vendor integrations
• Administers U.S. retirement programs, including 401(k) plan activities, employee enrollments, contribution changes, employee education, vendor coordination, compliance support, annual testing, audit requests, and plan-related reporting
• Coordinates U.S. leave and disability programs, including FMLA, applicable state leaves, ADA accommodation support, Paid Family Leave, Short-Term Disability, Long-Term Disability, and related case administration
• Serves as a primary subject matter expert for U.S. benefits, retirement, leave, disability, and wellness programs
• Researches and resolves complex employee, eligibility, enrollment, billing, payroll deduction, vendor, and data issues
• Develops, updates, and delivers employee communications, FAQs, presentations, training materials, and other education materials
• Coordinates day-to-day relationships with benefit carriers, brokers, retirement providers, leave administrators, HRIS partners, and other third-party vendors
• Reviews, reconciles, and validates benefit invoices, HSA funding, retirement funding, vendor reporting, payroll deductions, employee contributions, carrier files, and HRIS data
• Supports benefits budgeting, forecasting, renewal analysis, cost modeling, utilization review, vendor reporting, open enrollment planning, and leadership-ready summaries
• Supports compliance with applicable federal and state requirements
• Identifies, recommends, and implements process improvements
• Maintains accurate and confidential documentation, records, case notes, reports, and plan administration materials
• Performs other related duties as assigned

Benefits

• Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do
• We offer a highly competitive compensation and total rewards package
• Various flexible schedules to help you manage your personal and professional commitments effectively
• Work with state-of-the-art tools and technologies
• Access to LYRA, an industry-leading platform for comprehensive support
• A continuous focus on professional development with many opportunities for training and career growth
• A 24/7 safety mindset throughout every facet of the organization

Company Description

Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [email protected] to let us know how we can enhance your experience.