[Hiring] Recruiting Manager @ABC Legal Services

Role Description

We're hiring a Recruiting Manager to lead a team of 7 process server recruiters who build and maintain active server coverage across the U.S. — dozens of states, each with its own certification rules, seasonal exam cycles, and local quirks. This is a leadership role built around ownership:

• Design the sourcing strategy for a complex, state-by-state market.
• Use AI as a core part of how the team sources, screens, and reports.
• Build recruiters who run their own territories with autonomy.
• Close experienced, in-demand process servers and guide newcomers through the work.

Key Responsibilities

• Design and run sourcing strategy across highly varied state/local markets — from certification-gated states to reactive, direct-outreach corridors.
• Own job board spend and channel mix week-to-week, testing and refining based on what's converting in each market.
• Use AI (Metabase reporting) to catch coverage hotspots and gaps before they become SLA problems.
• Build and run AI-assisted candidate screening — designing your own evaluation questions and scoring criteria (Braintrust or equivalent).
• Use AI to keep candidates engaged through a signup process that often stretches over days or weeks, closing the gap where people stall.
• Lead and coach 7 process server recruiters, each owning specific states/territories, with a clear performance bar.
• Set individual and team goals/KPIs tied to coverage targets; run regular 1:1s and data-grounded performance check-ins.
• Support recruiters in owning their territories with real autonomy.
• Stay hands-on — sourcing execution, CRM pipeline hygiene, campaign management — while balancing strategic ownership.
• Find and eliminate waste (manual steps, low-yield channels); address structural bottlenecks (certification constraints, dispatch handoffs, stalled CRM stages).
• Partner cross-functionally with dispatch and operations leadership to keep recruiting aligned with real coverage gaps.

Qualifications

• 5+ years recruiting experience, incl. 2+ years leading/managing a team, with demonstrated results.
• Genuine hands-on experience using AI for analysis — finding patterns/gaps in operational data, not just faster resume reading.
• Strong analytical skills working from CRM/reporting data (HubSpot or similar) to drive sourcing and staffing decisions.
• Experience designing AI-assisted screening/eval frameworks (Braintrust or comparable).
• Experience standing up a sourcing strategy from scratch and owning a sourcing/job board budget.
• High-volume, metric-driven recruiting background (gig work, logistics, field-based hiring a plus).
• Structured, accountable, collaborative leadership style; comfortable owning ambiguity across many small markets.
• Highly organized and detail-oriented; a creative, proactive problem-solver.

Benefits

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

Pay

$65,000 - $85,000 per year depending on experience

Schedule

Full-time, Monday through Friday, 8am-5pm CST or MST

Location

Remote, USA