[Hiring] Recruiter I @Cross Country Healthcare

Role Description

The Recruiter is responsible for managing the end-to-end recruitment process, from sourcing candidates to placing them in appropriate roles, ensuring a smooth and efficient process for both candidates and clients. They build sound relationships with candidates, generate referrals, and prospect new candidates through independent recruiting strategies. The Recruiter must meet the company’s expected metrics and KPIs by producing quality candidates for open job orders. They must provide excellent customer service while meeting the goals and needs of field personnel.

Essential Functions

• Develop and implement innovative sourcing strategies (e.g., social media, job boards, networking, referrals) to attract top talent.
• Build and maintain a strong candidate pipeline by utilizing various platforms (LinkedIn, Indeed, niche job boards) and targeted outreach.
• Regularly review open job orders and proactively source candidates for immediate and future staffing needs.
• Leverage outside-the-box techniques to expand candidate pools and maintain a steady flow of qualified candidates.
• Review resumes and applications, conducting phone, video, and in-person interviews to assess candidate qualifications and cultural fit.
• Evaluate skills, experience, and behavioral traits to identify top candidates for client roles.
• Prepare and submit candidate profiles to hiring managers and clients, facilitating interview schedules and feedback sessions.
• Convert recruits to working candidates by collaborating with internal teams and clients to place new hires effectively.
• Build and nurture strong, long-term relationships with candidates, ensuring a positive experience throughout the hiring process.
• Communicate effectively with candidates and clients to resolve any concerns, negotiate job offers, and ensure alignment on expectations.
• Maintain regular contact with placed candidates to track their performance and ensure client satisfaction.
• Provide guidance to clients on staffing trends, candidate availability, and industry best practices.
• Extend job offers to selected candidates, negotiate compensation packages, and manage the offer acceptance process.
• Coordinate with hiring managers and HR to finalize compensation, benefits, and other employment terms.
• Ensure that all necessary pre-employment checks (background, references, etc.) are completed before candidates are placed.
• Manage the onboarding process for new hires, ensuring a smooth transition into the company and a positive start.
• Track and report on key recruitment metrics (e.g., time-to-fill, cost-per-hire, source of hire) to assess the effectiveness of recruitment strategies.
• Maintain accurate and up-to-date records in the applicant tracking system (ATS) to document candidate interactions, placements, and recruitment activities.
• Consistently achieve performance targets, including number of candidate profiles, interviews, hires, and placement goals.
• Provide regular updates to internal teams and clients regarding recruitment progress, placement status, and challenges.
• Work closely with hiring managers and account managers to understand staffing needs, job requirements, and team dynamics.
• Regularly communicate with clients to ensure alignment on candidate profiles, job specifications, and hiring timelines.
• Offer strategic recommendations to clients on workforce planning, hiring practices, and improving employee retention.
• Promote the company’s employer brand through recruitment marketing campaigns, job postings, and social media outreach.
• Represent the company at job fairs, networking events, trade shows, and other recruitment activities to build a strong talent pipeline.
• Assist in developing and placing advertisements in journals, job boards, and direct mail to increase visibility and attract diverse talent.
• Negotiate pay rates with field staff to ensure margin goals are met while remaining competitive in the market.
• Ensure candidate files are complete and compliant with both company and client credentialing requirements.
• Continuously evaluate the effectiveness of recruitment strategies, sourcing methods, and candidate placement processes.
• Actively participate in regular staffing meetings, training sessions, and other company-sponsored events to stay updated on industry trends and best practices.
• Provide feedback and recommendations to management for improving recruitment and staffing processes.
• All other duties as assigned.

Qualifications

• Minimum of 1 year of experience in full-cycle recruiting from sourcing, screening to candidate placement, across various roles, preferably in the healthcare or education industry.
• Proven ability to work in fast-paced environments with high-volume recruitment needs. Preferably in staffing agency, direct hire placements, or large-scale recruiting.
• Experience with both temporary/contract and permanent placements is preferred.
• Excellent negotiation and sales skills a must.
• Professional phone etiquette and strong presentation skills.
• Strong ability to build and manage candidate relationships, including pre/post-assignment engagement.
• Strong organizational skills with the ability to manage multiple job orders and meet deadlines.
• Ability to independently establish, place, and manage candidates on assignment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with Google Drive (Docs, Sheets, Forms) preferred.
• Familiarity with recruitment tools, applicant tracking systems (ATS), and candidate management platforms.
• Experience with professional networking platforms such as LinkedIn Recruiter.
• Strong communication skills, with the ability to effectively engage with candidates and clients.

Education

• High school diploma or equivalent required.
• Bachelor’s degree in Human Resources, Business Administration, or related field or other similar discipline preferred; or equivalent combination of education and sufficient experience to successfully perform the essential functions of the job.

Benefits

• Competitive compensation, benefits, and wellness program, including:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Insurance
• 401(k) plan
• Tuition Assistance
• Pet Insurance
• Variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

Company Description

Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today.