[Hiring] People Operations Manager @Cribl

Role Description

As our People Systems Lead, you will act as the product manager of our global People technology ecosystem. You aren't just a Workday expert; you are a systems thinker who understands how data flows from a candidate’s first click in Greenhouse to their performance review in Lattice. You will bridge the gap between our People, Finance, and IT teams, ensuring our tools are scalable, secure, and — most importantly — easy for our employees to use.

• Help lead the configuration and administration of our primary "source of truth" (Workday) while ensuring seamless syncs with Greenhouse (ATS), Lattice (Performance), Checkr (Background), and Slack.
• Operate with a product management philosophy with clear ownership, project timelines, governance, and release/upgrade discipline across tools.
• Conduct regular user interviews to find pain points, leading system syncs cross-functionally to ensure alignment, and focusing on end user enablement to drive adoption rates.
• Design and optimize workflows that reduce escalation, increase self service/autonomy, and allow the People team to scale without relying on heroics or brute force.
• Manage the Jira service management queue for People Systems, triaging complex issues, identifying root causes, and providing high-touch support to our global workforce.
• Partner with IT to build and monitor integrations (EIBs, Studio, or iPaaS tools) that keep data moving accurately between systems, preventing data silos.
• Ensure our data is audit-ready and provides the leadership team with the insights they need to make people-first decisions.
• Act as a guardian of employee data, managing security groups, conducting regular access audits, and ensuring compliance with global data privacy standards (GDPR, SOC2).
• Lead the rollout of new features across the People stack, keeping our SOPs and "How-To" guides updated.
• Work across many time-zones; may be required to occasionally perform duties outside standard working hours.

Qualifications

• 5+ years of hands-on experience in People Systems/HRIS, with at least 3 years of deep configuration experience in Workday (HCM, Payroll, Benefits, and Security).
• Proven experience to own a project from "we have a problem" to "we launched the solution."
• Demonstrated ability to think and act like a product manager.
• Practical experience administering tools that handle Talent Acquisition, Performance/Engagement, and Tier 1-3 Ticketing.
• Experience with EIBs, REST/SOAP APIs, and iPaaS tools.
• Experience with data architecture and understanding of how data fields connect across platforms.
• Ability to translate complex technical requirements into language that resonates with a variety of users.
• Work across many time-zones; may be required to occasionally perform duties outside standard working hours.

Nice to Have

• Workday Pro Certifications (Core HCM, Security, Advanced Compensation, Reporting).
• Experience with Workday Extend and/or Prism Analytics.
• Familiarity with Slack integrations/Workflow Builder.

Salary Range

($108,000 - $170,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.

Benefits

• Generous benefits package which includes health, dental, vision, short-term disability, and life insurance.
• Paid holidays and paid time off.
• Fertility treatment benefit.
• 401(k) and equity.
• Eligibility for a discretionary company-wide bonus.

Company Description

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other.