[Hiring] People Operations Lead @Seer Interactive

Role Description

At Seer, we pride ourselves on innovation; standing out among the rest and enabling our clients to do the same. We're a Digital Marketing Agency powered by Big Data to drive integrated, holistic strategy for our clients. We get excited at the thought of bringing together millions of data points from disparate data sets (including qualitative!) to drive empathy-fueled opportunities and insights at scale. Big Data, automation, and problem solving at scale: it's what's for breakfast. Could this be love? Maybe.

Your passion for people and 'team' is unprecedented. You understand the importance of growing, developing, and retaining our team - partnering with business leaders to make it happen. You're flexible and never miss a beat, with laser-sharp attention to detail. You understand there's a people component to every initiative across each business unit and coach leaders to see the same. Your work is your art - continuously growing, refining, and shaping your craft.

Role Highlights

• Serve as Seer's People Partner (HRBP) across all business units, acting as a trusted advocate for your stakeholders.
• Handle Complex Situations with Judgment and Care: Own sensitive employee relations matters end-to-end - including conflict resolution, medical accommodations, leave cases, and legal partnerships.
• Lead and Project Manage Org-Wide People Initiatives: Own complex, cross-functional programs from philosophy-setting through execution and communication.
• Own Learning & Development and Manager Enablement: Set the philosophy and roadmap for organizational learning.
• Lead Bi-Annual Performance Calibrations: Facilitate calibration sessions across business units, coaching leaders on consistency and fairness.
• Manage and Develop the People Operations Team: Directly manage the People Operations Senior Associate with coaching, goal-setting, and growth support.
• Champion Culture and Engagement: Partner with the VP of People Experience on org-wide people initiatives.
• Innovate Through AI and Tooling: Proactively identify opportunities to streamline people workflows through technology.

Qualifications

• Exceptional Emotional Intelligence: Your natural empathy and strong interpersonal skills make you an approachable, trusted advisor for employees at all levels of the organization.
• Strategic, Human-Centered Problem Solving: You excel at balancing the people component of every decision with the broader organizational needs.
• In-depth People and Organizational Insight: Your ability to read between the lines and pick up on unspoken dynamics allows you to act preemptively.
• Culture Leadership: You are passionate about cultivating a strong, values-driven culture that inspires engagement and commitment.
• Exceptional Communication and Influence Skills: You know how to have tough conversations, provide constructive feedback, and inspire action.
• Leverage AI and Automation for People Insights: Utilize AI-driven analytics to identify trends in employee engagement, retention, and performance.
• Enhance Efficiency with AI-Powered Tools: Streamline HR processes through AI-driven automation.
• Cross-Functional Platform Fluency: Navigate and administer across core HR and learning platforms.
• Trend Synthesis and Strategic Recommendation: Connect signals from disparate conversations, data sources, and org-wide listening.

Requirements

• This might not be the right role for you if you don't thrive in a fast-paced environment with frequent change.
• You prefer highly structured, rule-based work over ambiguity.
• You get uncomfortable having difficult conversations or driving conflict resolution.
• You prefer to work within defined scope rather than proactively identifying gaps.
• Your HR experience has been exclusively in large, corporate environments.

90 Day Goals

• Built trusted relationships across all divisions and established yourself as a go-to people partner.
• Identified at least two opportunities to strengthen team connection, belonging, or culture — with action plans proposed.
• Delivered one leadership training or workshop focused on feedback, communication, or team motivation.
• Made at least one data-driven recommendation to improve retention, engagement, or team performance.
• Taken clear ownership of one cross-functional or org-wide project.
• Built working knowledge of core PX programs and platforms.

Benefits

• Total compensation for this role is $100,000-115,000.
• Your final offered compensation will be determined by your skills and experience.
• Evaluation of compensation at least once a year.