[Hiring] People Operations Intern @SAP Taulia

Role Description

If you are curious about how HR and technology intersect, energized by creating order from ambiguity, and ready to take ownership of real responsibilities, this role is for you.

We are looking for a detail-oriented, process-driven People Operations Intern to join our People team. This is a hands-on internship designed for someone who wants to build real-world experience in HR operations, learning management systems, and people technology within a fast-moving fintech SaaS environment.

You will report directly to an HR Generalist who will serve as both your manager and mentor. You will own meaningful, day-to-day work, manage employee inquiries, support critical HR systems, and contribute to projects that directly support the employee experience at Taulia.

Internship Details

• Start Date: June 1, 2026
• Length of Internship: 6 months
• Monday - Friday: 40 hours per week (summer), part time during Fall
• Compensation: $25 per hour (set rate)
• Location: Austin, TX or San Francisco Bay Area, CA

Internship Process

• 25-minute - Talent Acquisition Screen
• 30-minute - Hiring Manager Screen
• 30-minute - Final Interview | Team Member(s) Interview

Responsibilities

• New Hire Onboarding Support
  • Support the coordination and execution of new hire onboarding activities to ensure a smooth Day 1 experience
  • Prepare and distribute onboarding materials, system access checklists, and welcome communications
  • Ensure new hires are enrolled in required compliance and onboarding training before their start date
  • Track onboarding task completion and follow up with new hires or hiring managers on outstanding items
  • Identify gaps or friction points in the onboarding process and surface improvement recommendations to the HR Generalist
• Learning Management System (LMS) Administration
  • Coordinate with internal stakeholder and IT to resolve escalated issues
  • Upload, deploy, and maintain enterprise-wide training content in our LMS
  • Support compliance training deployment
  • Ensure employee training completion data is accurately entered and maintained
• Knowledge Management and Process Documentation
  • Monitor the Ask People channel and serve as first point of contact for HR inquiries; triage and resolve common issues including access problems and user account discrepancies
  • Conduct a comprehensive audit of People Operations documentation to identify and update outdated content, legacy branding, and pages requiring retirement or reassignment
  • Update HR documentation to reflect current Taulia branding and standards
  • Document People Operations workflows to support team continuity and cross-coverage during absences
  • Create clear, step-by-step process guides for recurring administrative tasks and maintain them as processes evolve
• Performance Review Support
  • Assist with writing, deploying, and tracking communications related to the January 2027 performance review process launch
  • Support the build-out of employee-facing materials for goal-setting and new performance category rollout

Qualifications

• Currently pursuing or recently completed a degree in Human Resources, Business Administration, Information Systems, or a related field
• Naturally curious and excited to try new things
• Openness to leveraging AI tools to work faster, build smarter, and deliver higher quality outcomes
• Self-starter with internal motivation and the confidence to take ownership without being told twice
• Strong attention to detail
• Customer-service mindset with professional written and verbal communication skills
• Process-oriented approach to work
• Ability to manage multiple tasks and prioritize effectively in a fast-moving environment
• Comfortable working independently with general direction

Preferred / Nice to Have

• Familiarity with AI tools — experience with Gemini or Glean is a plus
• SHRM student membership or coursework in HR
• Prior experience with SAP SuccessFactors, any LMS platform, or HR information systems
• Experience in a database or system where accurate data input is critical
• Familiarity with Confluence, Jira, or similar documentation and project management tools
• Any prior internship in HR, People Operations, or a business operations function

Benefits

• Remote-friendly environment
• Flexible work schedule
• Company-issued equipment (laptop, monitor, etc.)
• Career Development/Pathing
• EAP Program/Mental Health Advocacy
• Supportive Work Culture