[Hiring] People & Culture Generalist @SkySpecs

Role Description

The People & Culture Generalist serves as the backbone of our North American operations, balancing technical HR excellence with a people-first mindset. This role manages the full employee lifecycle - from offer to offboarding - while ensuring our benefits, payroll, and compliance engines run seamlessly. You aren't just an administrator; you are a partner to our managers and a champion of our company culture.

The Why:

• SkySpecs is simplifying renewable energy asset management.
• We're a fast-paced, proactive team where "staying in your box" isn't a thing.
• We offer unlimited PTO, a casual environment, and the autonomy to actually move the needle.
• If you want to own your results and help us build a world-class employee experience, you're in the right place.

Essential Functions

• Employee Experience & Engagement
  • Front-Line Support: Act as the primary point of contact for North American employee inquiries (ticketing/email), providing empathetic and accurate guidance on policies and benefits.
  • Engagement & Culture: Operate within the Workleap platform; analyze weekly pulse surveys and partner with management to turn feedback into action. Design initiatives to engage a diverse workforce of field, remote, and office-based teams.
  • Full Lifecycle Management: Lead the journey from extending offer letters and conducting comprehensive orientations to managing seamless offboarding.
• Total Rewards
  • Benefits & Retirement: Lead annual Open Enrollment and serve as the liaison for brokers. Manage the 401(k) plan, including non-discrimination testing, 5500 filings, and the annual audit.
  • Leaves & Disability: Serve as the subject matter expert for FMLA, Short-Term Disability (STD), and state-specific paid leave programs, ensuring compliance and empathy throughout the process.
  • Compensation: Conduct annual compensation benchmarking to ensure internal equity and external competitiveness within the NAM market. Administer compensation changes and annual bonus/merit process.
• Talent Operations & Lifecycle
  • Onboarding Excellence: Facilitate a seamless transition for new hires by managing offer letters, and welcoming them to the Company through a comprehensive orientation program.
  • Talent Management: Facilitate quarterly talent review meetings with management to identify high-potential employees and address performance gaps.
  • Employee Relations: Manage the internal ticketing system, providing timely and helpful responses to employee inquiries and resolving low-to-mid-level relations issues.
  • Performance Management: Deliver our annual review cycle to employees, work with management on performance intervention when needed.
• Technical HR Operations
  • People Analytics: Utilize HR data to provide insights on turnover, engagement, and headcount trends to help leadership make informed decisions.
  • HRIS: Serve as an administrator for UKG, ensuring data integrity, building custom reports, and optimizing the platform for better user experience.
  • System Administration: Manage the full UKG Pro suite and UKG Ready for timekeeping.
  • Payroll Support: Provide critical support to the Finance team for salaried and hourly payroll cycles and timesheets to ensure 100% accuracy, including PTO adjustments and bonus entries.
• Compliance & Policy
  • Multi-State Governance: Manage federal, state and local compliance across ~35 states, ensuring handbook, policies and procedures are current and accurate.
  • Records & Verifications: Manage employment verifications and maintain digital personnel files with a high degree of confidentiality and accuracy.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• SHRM-CP/SCP or PHR/SPHR certification is a significant plus.

Requirements

• Minimum of 5 years of progressive HR Generalist experience, preferably supporting a distributed, multi-state workforce.
• Proficiency in UKG Pro, UKG Ready, Deel, and Workleap are a plus; high proficiency in MS Excel (pivot tables, VLOOKUPs) highly preferred.
• Ability to work Eastern Standard Time standard business hours.
• Ability to travel to the Ann Arbor office quarterly or more frequently preferred.

Competencies

• Business Acumen: You understand how People decisions impact our bottom line and our mission in renewable energy.
• Process Improvement: You have a "continuous improvement" mindset, always looking to automate or streamline workflows.
• Communication: You can explain complex benefit structures or policy changes in a way that is easy for employees to digest. You practice active listening and provide stakeholders with useful guidance.
• Problem Solving: You don't just find a mess; you build a better system so the mess doesn't happen again. You take initiative and leverage resources to find solutions.
• Organization & Prioritization: A generalist role managing a diverse workforce requires a "black belt" in task management. Prioritization and organization are essential for success.
• Attention to Detail: You spot the errors before they become a problem.
• Discretion: You handle sensitive information with the highest level of integrity.
• One Team Attitude: You're willing to jump in and help wherever needed—no ego, just results.

Physical Requirements

• Must be able to sit for extended periods (up to 8 hours per day) while performing desk-based computer and phone work.