[Hiring] Payroll Vendor Relationship Manager @Remote.com

Role Description

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Vendor Relationship Manager joining our Global Payroll team. As a dynamic and energetic professional, the Payroll Vendor Relationship Manager will own the collaboration with external Payroll partners. You will be reporting to the Manager, Global Payroll Vendor Operations.

Qualifications

• Experience in regional / global payroll vendor operations.
• Experience in implementing payroll software in multiple countries.
• Experience in managing third party payroll vendor relationships.
• Excellent contract negotiation skill set.
• Deep understanding of global payroll best practices.
• Excellent time management and organisational skills with great attention to detail.
• Excellent proficiency in using spreadsheets is a must.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Understanding of the need and ideal to work largely asynchronously.
• Fluent in written and spoken English.

Requirements

• Create and manage all internal training resources including quick start guides.
• Maintain frequent communication with Payroll team management.

Key Responsibilities

• Vendor Scoping & Research:
  • Continuous market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity.
  • Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options.
  • Develop and deploy questionnaires, schedule demos with key stakeholders and create cost analysis.
  • Present to stakeholders and leadership on recommendations based on findings and trends.
• New Country Expansion:
  • Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & communications.
• Payroll Vendor Relations & Performance Evaluation:
  • Review company best practices to ensure maximum client satisfaction.
  • Identify and optimize communication and collaborations with external partners.
  • Work with cross-functional teams internally to ensure payroll vendors meet Remote’s expectations and agreed SLAs and established KPIs.
• Cost Tracking & Analysis:
  • Review invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies.
  • Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors.
  • Headcount and legal entity cost analysis for the business, to improve efficiencies and scaling of the business.
• Communication & Collaboration:
  • Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions.
  • Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges.
  • Develop training plan for participants to ensure consumption of resources.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours (we are async).
• 16 weeks paid parental leave.
• Budget towards co-working spaces, learning and wellness (including gym memberships).
• Mental health support services.
• Stock options.
• Home office budget & IT equipment.